Outlook 2000 Hangs for 3-5 minutes on startup. Help!

J

jasonb

I have the strangest problem. Outlook 2000 will hang for 3-5 minutes
on startup. I get past the splash screen, into my inbox. Then I get
the hour glass for a cursor and if i try to exit it says program not
responding. I have tried uninstalling/reinstalling. I have tried
Safe Mode. I have tried the "safe" switch while in safe mode.
Nothing works. Please help.

Thanks In advance!
 
F

F.H. Muffman

jasonb said:
I have the strangest problem. Outlook 2000 will hang for 3-5 minutes
on startup. I get past the splash screen, into my inbox. Then I get
the hour glass for a cursor and if i try to exit it says program not
responding. I have tried uninstalling/reinstalling. I have tried
Safe Mode. I have tried the "safe" switch while in safe mode.
Nothing works. Please help.

Have you tried to actually create a new profile? I don't believe
uninstalling Outlook actually deletes the existing outlook profile.
 
B

Brian Tillman

jasonb said:
I have the strangest problem. Outlook 2000 will hang for 3-5 minutes
on startup. I get past the splash screen, into my inbox. Then I get
the hour glass for a cursor and if i try to exit it says program not
responding. I have tried uninstalling/reinstalling. I have tried
Safe Mode. I have tried the "safe" switch while in safe mode.
Nothing works.

A couple of things come to mind. Try deleting the (hidden) file
%AppData%\Microsoft\Outlook\outcmd.dat and then starting Outlook. Also,
check to make sure your have no network drives.
 
J

jasonb

Have you tried to actually create a new profile? I don't believe
uninstalling Outlook actually deletes the existing outlook profile.

New profile worked!

THANKS A MILLION
 

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