C
Chik
Hi all,
The case was strange and I couldn't any solution for it yet. Please give me
a advise.
Here is the situation:
My colleague using WinXP + Office 2000 both are English Version. At last
week my colleague received a Email with an attachment report from other
colleague. After answering to the Email, Outlook became stuck and the
answered mail stayed at the Outbox. Later he found out the return mail was
actually send everytime he press the Sent button.
However from then on, Outlook does not receive any more mails.
No virus found after update the McAfee pattern or through McAfee real time
on-line virus scan.
Later, he found out there is a semicolon ( after the Inbox in the form of
"Inbox;" (There is no way to remove it after test). He could remove those
email inside the "Inbox" to a folder called Deleted Intems in another
Personal Folder, but not hte principal one. However, as soon as the mails
were transferred into this Deleted Items Folder, there is a semicolon
appeared on the name of this folder as well as the name of the Personal
Folder as well.
By setting up a new clean Outlook profile, it can send and receive emails
without problem but it couldn't move-in the old email from the old personal
file.
Is that a mechanism that screws up the Outlook?
Thanks in Advance...
The case was strange and I couldn't any solution for it yet. Please give me
a advise.
Here is the situation:
My colleague using WinXP + Office 2000 both are English Version. At last
week my colleague received a Email with an attachment report from other
colleague. After answering to the Email, Outlook became stuck and the
answered mail stayed at the Outbox. Later he found out the return mail was
actually send everytime he press the Sent button.
However from then on, Outlook does not receive any more mails.
No virus found after update the McAfee pattern or through McAfee real time
on-line virus scan.
Later, he found out there is a semicolon ( after the Inbox in the form of
"Inbox;" (There is no way to remove it after test). He could remove those
email inside the "Inbox" to a folder called Deleted Intems in another
Personal Folder, but not hte principal one. However, as soon as the mails
were transferred into this Deleted Items Folder, there is a semicolon
appeared on the name of this folder as well as the name of the Personal
Folder as well.
By setting up a new clean Outlook profile, it can send and receive emails
without problem but it couldn't move-in the old email from the old personal
file.
Is that a mechanism that screws up the Outlook?
Thanks in Advance...