Outlook 07 & CRYPT32.dll error

G

Guest

I have installed, uninstalled Outlook 2007 12 times.
I have repaired and re-repaired, not booted between installs and booted(soft
and hard) between installs.
I keep getting this error message:
"the file Crypt32.dll is incompatible with Microsoft Office Outlook"

Anyone have any ideas?
I have spent 6 hours working on this.
It shouldn't be this hard.

Running
xp sp2
Office Home & Student 2007
Outlook 2007 purchased seperately and installed after Office
Thanks
 
M

Milly Staples [MVP - Outlook]

It usually indicates that you have an incompatible program installed, probably one like PGP or another encryption program.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Craig at Spark asked:

| I have the same problem. Did you ever get this resolved?
|
|
|
| "JimmysBBQ" wrote:
|
|| I have installed, uninstalled Outlook 2007 12 times.
|| I have repaired and re-repaired, not booted between installs and
|| booted(soft and hard) between installs.
|| I keep getting this error message:
|| "the file Crypt32.dll is incompatible with Microsoft Office Outlook"
||
|| Anyone have any ideas?
|| I have spent 6 hours working on this.
|| It shouldn't be this hard.
||
|| Running
|| xp sp2
|| Office Home & Student 2007
|| Outlook 2007 purchased seperately and installed after Office
|| Thanks
|| --
|| Jim
 
J

JimmysBBQ

Craig,
The tech told me that my whole profile was hosed and that I should create a
new one and never go back to the old one. seriously, he did.
So I did because the pain was too much, and the waiting too long.
Quite a PITA.

Milly, what do you think of the resolution?
 
M

Milly Staples [MVP - Outlook]

Do you have a working Outlook now? There is your answer. Creating a new mail profile will fix a lot of problems but it is a scorched earth solution at best.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JimmysBBQ asked:

| Craig,
| The tech told me that my whole profile was hosed and that I should
| create a new one and never go back to the old one. seriously, he did.
| So I did because the pain was too much, and the waiting too long.
| Quite a PITA.
|
| Milly, what do you think of the resolution?
|
|| I have the same problem. Did you ever get this resolved?
||
||
||
|| "JimmysBBQ" wrote:
||
||| I have installed, uninstalled Outlook 2007 12 times.
||| I have repaired and re-repaired, not booted between installs and
||| booted(soft and hard) between installs.
||| I keep getting this error message:
||| "the file Crypt32.dll is incompatible with Microsoft Office Outlook"
|||
||| Anyone have any ideas?
||| I have spent 6 hours working on this.
||| It shouldn't be this hard.
|||
||| Running
||| xp sp2
||| Office Home & Student 2007
||| Outlook 2007 purchased seperately and installed after Office
||| Thanks
||| --
||| Jim
 
J

JimmysBBQ

I wouldn't have minded a new Mail profile.
He had me create a new user/login and told me never to go back!
I know that I can grab everything I need and copy it over but
stil...scorched earth is a little drastic.
He had me walk thru the steps to setup a new user/login, not change my mail
profile.

Yes, it works now.

happy new Year.
 

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