Outlook 03 won't open, says to use inbox repair tool

  • Thread starter Thread starter haiku1
  • Start date Start date
H

haiku1

Hi all,
I was keeping emails in an archive on Outlook. I got a message saying
"Errors detected in c\documents&settings\ownerYOUR (etc)\local
settings\application data\microsoft\outlook\outlook.ost. Quit Outlook. Use
Inbox Repair Tool (scanpost.exe) to diagnose and repair errors."
So I found scanpost and the machine tells me I repaired the errors. Except
now the Outlook still won't open and I still get the same error message. I
would like to get in there and delete items saved in the archive (I gather I
may have tried to store too much stuff there), but Outlook is stuck. After I
get the error message I get another message about encrypting the archive but
when I say OK I just get the error message again. I'm in an ever unending
loop and I can't access my email through Outlook.
Help, help, help.
Thanks.
 
The ost-file is not an archive file but on off-line cache of your Exchange
mailbox. Rename the ost-file to .old while Outlook is closed and then start
Outlook again. Outlook will now sync again with the Exchange server and
recreate the ost-file from the server information.
 
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