Outllook 2007 keeps showing "Enter Network Password"

M

Mike

Hi all,
I have Vista Home Premium and Outlook 2007. I am trying to setup my work's
Pop3 email in Outlook. It worked fine, untill about last week. It keeps
showing me the "Enter Network Password" dialogue and I click Ok, and it shows
it again and again. It doesnt stop, it keeps poping up. I cannot check my
email and this is really annoying.
I tried deleteting/re- creating the profile and email acoount. Also,
uninstalled Norton. But nothing seems to help.
Please, please , please someone help. Any insight is greatly appreciated.
Thank you,
 
M

Milly Staples [MVP - Outlook]

Have you run Office Diagnostics? How about scanpst.exe?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mike asked:

| Hi all,
| I have Vista Home Premium and Outlook 2007. I am trying to setup my
| work's Pop3 email in Outlook. It worked fine, untill about last week.
| It keeps showing me the "Enter Network Password" dialogue and I click
| Ok, and it shows it again and again. It doesnt stop, it keeps poping
| up. I cannot check my email and this is really annoying.
| I tried deleteting/re- creating the profile and email acoount. Also,
| uninstalled Norton. But nothing seems to help.
| Please, please , please someone help. Any insight is greatly
| appreciated. Thank you,
 
M

Mike

I did run the Diagnostics. It didn't find anything. No, I dont know what
scanpst.exe is? Can you please give me more information.
Thank you.
 
M

Milly Staples [MVP - Outlook]

Look for it using Windows search - enable searching hidden files/folders.
When you find it, run it against your .pst file until no more errors are
shown.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mike asked:

| I did run the Diagnostics. It didn't find anything. No, I dont know
| what scanpst.exe is? Can you please give me more information.
| Thank you.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you run Office Diagnostics? How about scanpst.exe?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Mike asked:
||
||| Hi all,
||| I have Vista Home Premium and Outlook 2007. I am trying to setup my
||| work's Pop3 email in Outlook. It worked fine, untill about last
||| week. It keeps showing me the "Enter Network Password" dialogue and
||| I click Ok, and it shows it again and again. It doesnt stop, it
||| keeps poping up. I cannot check my email and this is really
||| annoying.
||| I tried deleteting/re- creating the profile and email acoount. Also,
||| uninstalled Norton. But nothing seems to help.
||| Please, please , please someone help. Any insight is greatly
||| appreciated. Thank you,
 
M

Mike

I ran it, it did not find any errors. I dont know what else to do. This is
crazy, do you think there was a windows update last week that caused to stop
working?
Thank you,
 
C

Chuck

Milly Staples said:
Look for it using Windows search - enable searching hidden files/folders.
When you find it, run it against your .pst file until no more errors are
shown.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mike asked:

| I did run the Diagnostics. It didn't find anything. No, I dont know
| what scanpst.exe is? Can you please give me more information.
| Thank you.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you run Office Diagnostics? How about scanpst.exe?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Mike asked:
||
||| Hi all,
||| I have Vista Home Premium and Outlook 2007. I am trying to setup my
||| work's Pop3 email in Outlook. It worked fine, untill about last
||| week. It keeps showing me the "Enter Network Password" dialogue and
||| I click Ok, and it shows it again and again. It doesnt stop, it
||| keeps poping up. I cannot check my email and this is really
||| annoying.
||| I tried deleteting/re- creating the profile and email acoount. Also,
||| uninstalled Norton. But nothing seems to help.
||| Please, please , please someone help. Any insight is greatly
||| appreciated. Thank you,

Chuck - I've seen this many times and 80% of the time the ISP is causing the problem. Have you contacted them?
Click to expand...
 
M

Mike

Thank you chuck. I places a support request, hopefully they will get back to
me soon with a solution.
Thank you.

Chuck said:
Milly Staples said:
Look for it using Windows search - enable searching hidden files/folders.
When you find it, run it against your .pst file until no more errors are
shown.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mike asked:

| I did run the Diagnostics. It didn't find anything. No, I dont know
| what scanpst.exe is? Can you please give me more information.
| Thank you.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you run Office Diagnostics? How about scanpst.exe?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Mike asked:
||
||| Hi all,
||| I have Vista Home Premium and Outlook 2007. I am trying to setup my
||| work's Pop3 email in Outlook. It worked fine, untill about last
||| week. It keeps showing me the "Enter Network Password" dialogue and
||| I click Ok, and it shows it again and again. It doesnt stop, it
||| keeps poping up. I cannot check my email and this is really
||| annoying.
||| I tried deleteting/re- creating the profile and email acoount. Also,
||| uninstalled Norton. But nothing seems to help.
||| Please, please , please someone help. Any insight is greatly
||| appreciated. Thank you,

Chuck - I've seen this many times and 80% of the time the ISP is causing the problem. Have you contacted them?
Click to expand...
Click to expand...
 
N

NanaSharon

I have been having this same problem for about a month. I am running the
program now to see if it will help.
I had gotten my computer upgraded and when I reloaded everything I began
having this problem.

Mike said:
Thank you chuck. I places a support request, hopefully they will get back to
me soon with a solution.
Thank you.

Chuck said:
Milly Staples said:
Look for it using Windows search - enable searching hidden files/folders.
When you find it, run it against your .pst file until no more errors are
shown.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Mike asked:

| I did run the Diagnostics. It didn't find anything. No, I dont know
| what scanpst.exe is? Can you please give me more information.
| Thank you.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you run Office Diagnostics? How about scanpst.exe?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, Mike asked:
||
||| Hi all,
||| I have Vista Home Premium and Outlook 2007. I am trying to setup my
||| work's Pop3 email in Outlook. It worked fine, untill about last
||| week. It keeps showing me the "Enter Network Password" dialogue and
||| I click Ok, and it shows it again and again. It doesnt stop, it
||| keeps poping up. I cannot check my email and this is really
||| annoying.
||| I tried deleteting/re- creating the profile and email acoount. Also,
||| uninstalled Norton. But nothing seems to help.
||| Please, please , please someone help. Any insight is greatly
||| appreciated. Thank you,

Chuck - I've seen this many times and 80% of the time the ISP is causing the problem. Have you contacted them?
Click to expand...
Click to expand...
Click to expand...
 
M

Mike

It ended up being to be an ISP issue. I was accessing my email from multiple
locations, so to make a story short, i had to setup Outlook to use IMAP
instead of POP3.

Thank you everyone for all your help.
Faris
 
N

NanaSharon

I used the scanpst.exe, as well as the Diagnostic tool and then I was
informed I needed to "reinstall" office because it had become corrupted. As
soon as I did that, my problem went away. (I think I heard angels singing!)
Seriously, I was happier at that moment than I had been in a vry look time!
Thanks so much for posting your problem!
Sharon
 

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