Outllok 2003 error on opening

T

Tony Lecart

I have just had to reinstall Win XP and reactivate Outlook 2003. When I go to
enter up my own email settings etc I get this message "The Operation failed
due to a registry problem. Restart Outlook and try again. If this problem
persists please reinstall".

Have tried reinstalling/repair but this does not solve the problem.
Currently have to use Outlook Express. Lost all my contacts too - how do I
get these back?

Thanks for any assistance with this.
 
D

DL

By reinstall WinXP do you mean clean install or repair install and was
Outlook origonally installed in C?
 
T

Tony Lecart

Yes A clean Windows install with Outlook originally on. I think PST files
saved in My documents which would have been wiped on Win install. So now I
cant use Outlook as it wont allow me to setup because of that message
 
D

DL

If you clean installed all data would have been destroyed
After installing win you did update your drivers from manufacturers sites
are driver cd's?
I dont quite understand the registry problem msg, maybe insert your Office
cd and select the repair option, once completed & rebooted use the mail
applet in the control panel to configure outlook
 
T

Tony Lecart

Thanks DL. Solved by uninstalling Outlook, and reinstalling it, repair did
not work.
 
A

Abdul Kadir

Hey TONY,

Even I was getting the same error.. "The operation failed due to a registry
or installation problem. Restart outlook and try again. If the problem
persists, please reinstall." I uninstalled and reinstalled the MS Office and
it fixed it.. Thanks! :)


Cheers,
Abdul Kadir
 

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