Outgoing Mail problem with Windows Mail

[JoeW]

We set up our new PC with Windows Mail and it worked fine for days. Now we
receive inbound messages but get this error message when sending mail - The
connection to the server has failed. Subject 'test', Account:
'mail.roadrunner.com', Server: 'mail.roadrunner.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

I have tried to check and uncheck the box about secure password. Neither
works. It worked fine for over a week.

 

[Dave]

Roadrunner has different servers to use, based on where you live, and
whether you are an existing RR customer or an ex-Adelphia customer, etc.

check here...
http://help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/server_addresses.aspx


My particular servers are...
POP Server Address: pop-server.roadrunner.com
SMTP Server Address: smtp-server.roadrunner.com

 

[JoeW]

Tried that, it wasn't the server. I found the problem. New pc came with
trial version of Norton security. I downloaded Mcafee and the two conflicted
enough to cause the problem. When I removed Norton, I was able to send
emails again. Thanks for your help.

 

[Gary VanderMolen]

You'll be back. McAfee causes as many problems with Windows Mail
as Norton. You should have asked for advice here before purchasing
McAfee.