Hi Craig,
As the Exchange email account is only used for internal email, the Out of Office utility will auto reply all the internal emails. I understand
that you are using the POP3 account for the external emails and you would like to be able to auto-reply the external emails. I
recommend you to perform the steps below in Outlook 2003 to Emulate the Out of Office Assistant. Thanks for your cooperation.
Step 1: Set auto send/receive emails in Outlook
==============
1. In Outlook, click Tools menu > Options.
2. In Mail Setup tab, click Send/Receive.
3. Check "Schedule an automatic send/receive every 5 minutes". Click Close, OK.
Step 2: Define an Automatic Reply Template
===================
1. Open a new Outlook message formatted as plain text.
NOTE: Do not use Microsoft Word as your e-mail editor. (In Outlook, click Tools menu > Options > in Mail Format tab, uncheck the
options "use Word as email editor)
2. Type the information that you want to have in your reply message.
3. On the File menu, click Save As.
4. In the Save As dialog box, click to select the Outlook Template check box in the Save As Type list.
5. Type a name for your reply template in the File Name box, and then click Save.
Step 3: Define a Rule to Send an Automatic Reply in Outlook 2003
=========================
1. On the Tools menu, click Rules and Alerts.
2. In the Rules and Alerts dialog box, click the New Rule button on the E-mail Rules tab.
3. In the Rules Wizard, click the Start from a blank rule button, click Check messages when they arrive, and then click Next.
4. Under Which condition(s) do you want to check?, click to select the Sent Only To Me check box or any other check box that
you want, and then click Next.
5. Under What do you want to do with the message?, click to select the Reply using a specific template check box.
6. On the Step 2: Edit the Rule Description page of the wizard, click the underlined phrase a specific template.
7. In the Select A Reply Template dialog box, click the template that you saved in step 5 of the "How to Define an Automatic Reply
Template" section, and then click Open.
8. Complete the Rules Wizard instructions, click Finish, and then click OK.
Send an email to yourself and wait for 10 minutes. Does Outlook auto reply it?
Note: When you are out of office, please keep the Outlook program opening so that it can auto reply all the messages received.
Related KB article:
311107.KB.EN-US Outlook: How to Emulate the Out of Office Assistant
http://support.microsoft.com/default.aspx?scid=KB;EN-US;311107
If anything is unclear or if you have any other concerns, please don't hesitate to contact me.
Regards,
Emily Lin
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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| From: <
[email protected]>
| Subject: Out of Office Utility
| Date: Mon, 15 Oct 2007 09:40:57 -0400
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[email protected]>
| Newsgroups: microsoft.public.outlook.general
| NNTP-Posting-Host: cblmdm72-240-127-118.buckeyecom.net 72.240.127.118
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:79922
| X-Tomcat-NG: microsoft.public.outlook.general
|
| Hi,
| I'm using SBS 2003 with Exchange for internal email and I have a POP3 for
| external email, I have Outlook 2003 on all client machines, my question is
| I'd like to use the Out of Office utility but I can only send/receive
| intenally with my Exchange account, and I know that the Out of Office isn't
| supported by the POP3 account, do I have a work around somewhere since I do
| have the Exchange so that I can respond using the Out of Office?
| Thanks Craig
|
|
|
