Out of Office Assistant with Exchange 2003 not working

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I work at a college with an exchange 2003 server. We have one user whose
oooa does not work. It will not reply back when a sender sends an e-mail.
She was using office xp but we upgraded her to office 2003 and her os is xp
pro. There are no previous rules set in her e-mail account. As I said this
is a college server and so I can't do anything on the server side for a quick
fix (unless I contact the admin), but only this one user is having a problem.
Any suggestions?
 
Is the deliver location a personal folders file or exchange mailbox?
 
Are you testing the functionality from an internet address or from another
internal address? The reason that I ask is that the functionality to reply
to the internet is disabled by default under Exchange 2003 and requires the
administrator to turn on for everyone.

Outside of that, I would try a new Outlook profile (don't copy the existing
one) and see if that helps.
 
Tested it through an internal address. Will try to delete the profile and
add it again and see how that works. Thank you very much.
 
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