Oulook 2000 unknown error problem

[George]

When I try to erase ot delete a message in Outlook 2000 I get a message that
reads "The messaging interface has returned an unknown error. If the problem
persists, restart outlook." I have restarted and it doesn't help. I also
can not send an email. Any help to correct this?

 

[Roady [MVP]]

See http://www.howto-outlook.com/faq/interfaceerror.htm

 

[George]

Hello Robert:

I tried your suggestion and it is still doing the same thing. I receive
messages from my comcast email to outlook 2000. It almost apears as if it is
not integrated with my comcast email. Does that do anything for you?

 

[George]

I have tried restarting and reopening Outlook 2000 and still the same
problem. When I try to send out an email I get the following message."Unable
to connect to server. smtp.comcast.net. (error Number 0x800ccc0e) Does that
tell you anything that might help?

 

[Roady [MVP]]

That is another issue than the Interface Error you reported earlier.
Verify that you have all Office and Windows updates installed and try again.

Additionally, if you have a virus scanner that integrates with Outlook,
disable this integration and try again.

 

[George]

I turned off all of my McAfee anti virus and my Zone Alarm firewall and ran
this. Still having the same problem. Any other suggestions?