Cannot delete messages stuck in Outbox (Outlook 2002)

[Mark H.]

Hi,

I'm having that problem (again!) where an email I sent got stuck -- then my
test email did, also...

The error in the send/receive progress window is 'Unknown Error 0x8004060C.'

When I try to delete them, I get 'The messaging interface has returned an
unknown error. If the problem persists, restart Outlook. (I did, but it
didn't help!) I also toggled offline and on, and still couldn't delete.

I can't even MOVE the emails -- says "can't move the items."

Thanks!

Mark H.

 

[Peter Foldes]

Mark

The first thing to try is to go off line with Outlook and then try to delete those
stuck messages while off line

 

[Diane Poremsky [MVP]]

See http://www.outlook-tips.net/howto/stuck_message.htm for methods -
outlook 2002 supports 'work offline' and that is the easiest. Set outlook
offline and wait about 5 min. then the message should delete.

--
Diane Poremsky [MVP - Outlook]

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