OST limitation of 2gb when the exchange mailbox is 2gb+

[Guest]

I have a user that cannot recieve any new email on his outlook client because
offline file caching is enabled and his mailbox has grown above the 2gb limit
for OST files. Is there a way to allow a larger OST file? He is using windows
XP and has an NTFS file system. I thought the 2gb limitation was gone with
NTFS. Any suggestions?

Thanks!

 

[neo [mvp outlook]]

You didn't mention what version of Outlook, so here is my wishy-washy
answer...

No, because it is a limitation with Outlook 97/2002. (Note: PST files have
the same restrictions under Oulook 97/2002.)

Outlook 2003 can burn past that limit if the mailbox is on an Exchange 2003
server. Just have to ensure that Outlook client sees the connection as
Unicode. (Right click on parent folder that has [username] and select
properties > advanced button > advanced tab. see bottom of dialog.)

 

[Lanwench [MVP - Exchange]]

In addition to Neo's reply:

I have a user that cannot recieve any new email on his outlook client
because
offline file caching is enabled and his mailbox has grown above the 2gb
limit
for OST files.

Are you sure he doesn't have a mailbox quota? I'd sure hope he did, anyway
(everyone needs one, period).

Is there a way to allow a larger OST file?

If you use OL2003 and create it there, yes.

 

[neo [mvp outlook]]

One more thing, make sure that drive is formatted NTFS. (FAT32 has a file
size limitation of 4GB)

 

[Guest]

Hi!
You mention that Outlook 2003 can pass the 2Gb limit in PST-files, by how
much? Does Outlook 2003 have a OST / PST limit, and if so what is it?

Anyone who knows?

/Daniel

You didn't mention what version of Outlook, so here is my wishy-washy
answer...

No, because it is a limitation with Outlook 97/2002. (Note: PST files have
the same restrictions under Oulook 97/2002.)

Outlook 2003 can burn past that limit if the mailbox is on an Exchange 2003
server. Just have to ensure that Outlook client sees the connection as
Unicode. (Right click on parent folder that has [username] and select
properties > advanced button > advanced tab. see bottom of dialog.)

I have a user that cannot recieve any new email on his outlook client
because
offline file caching is enabled and his mailbox has grown above the 2gb
limit
for OST files. Is there a way to allow a larger OST file? He is using
windows
XP and has an NTFS file system. I thought the 2gb limitation was gone with
NTFS. Any suggestions?

Thanks!

 

[Diane Poremsky [MVP]]

if you create a new Unicode format pst, the limit is 3 terabytes. A registry
setting defaults the size to 20 GB but users can raise or lower it as
needed.

if you keep the old ansi format (often, because you upgraded and kept the
old pst) the limit is still 2 GB.

not sure which you have? go to file, data management and look at the pst
format.

The above applies to osts as well, but you can't choose the format - it's
automatic based on the exchange server version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hi!
You mention that Outlook 2003 can pass the 2Gb limit in PST-files, by how
much? Does Outlook 2003 have a OST / PST limit, and if so what is it?

Anyone who knows?

/Daniel

You didn't mention what version of Outlook, so here is my wishy-washy
answer...

No, because it is a limitation with Outlook 97/2002. (Note: PST files
have
the same restrictions under Oulook 97/2002.)

Outlook 2003 can burn past that limit if the mailbox is on an Exchange
2003
server. Just have to ensure that Outlook client sees the connection as
Unicode. (Right click on parent folder that has [username] and select
properties > advanced button > advanced tab. see bottom of dialog.)

I have a user that cannot recieve any new email on his outlook client
because
offline file caching is enabled and his mailbox has grown above the 2gb
limit
for OST files. Is there a way to allow a larger OST file? He is using
windows
XP and has an NTFS file system. I thought the 2gb limitation was gone
with
NTFS. Any suggestions?

Thanks!

 

[Guest]

Thanks Diane, just the answer I was looking for! /Daniel

if you create a new Unicode format pst, the limit is 3 terabytes. A registry
setting defaults the size to 20 GB but users can raise or lower it as
needed.

if you keep the old ansi format (often, because you upgraded and kept the
old pst) the limit is still 2 GB.

not sure which you have? go to file, data management and look at the pst
format.

The above applies to osts as well, but you can't choose the format - it's
automatic based on the exchange server version.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hi!
You mention that Outlook 2003 can pass the 2Gb limit in PST-files, by how
much? Does Outlook 2003 have a OST / PST limit, and if so what is it?

Anyone who knows?

/Daniel

You didn't mention what version of Outlook, so here is my wishy-washy
answer...

No, because it is a limitation with Outlook 97/2002. (Note: PST files
have
the same restrictions under Oulook 97/2002.)

Outlook 2003 can burn past that limit if the mailbox is on an Exchange
2003
server. Just have to ensure that Outlook client sees the connection as
Unicode. (Right click on parent folder that has [username] and select
properties > advanced button > advanced tab. see bottom of dialog.)



I have a user that cannot recieve any new email on his outlook client
because
offline file caching is enabled and his mailbox has grown above the 2gb
limit
for OST files. Is there a way to allow a larger OST file? He is using
windows
XP and has an NTFS file system. I thought the 2gb limitation was gone
with
NTFS. Any suggestions?

Thanks!