ost files

[Shidewa]

We have people that use Outlook 2003 with an Exchange account. The Exchange
acounts are hosted by our ISP. I want to know what is the best practice to
backup et restore the Outlook 2003 files with an Exchange account. Let say a
user has accidently deleted a folder in the Inbox and I want to restore it.
With an Exchage account, the outlook file format is ost. Can I backup and
resotre juste the ost file.

Thanks for your response

 

[neo [mvp outlook]]

Assuming that the Exchange application service provider has deleted item
retention turned on, you should be able to use the dumpsteralwayson registry
key to activate the recover deleted items option on every folder of the
mailbox. This way one can retrieve items that where deleted with a
shift+delete.

http://support.microsoft.com/?kbid=886205

To answer the question, you probably could restore the OST. However you
would have to start the workstation in offline mode (kill the network
connection) so you could get at its contents. I would opt to go with the
deleted item recovery as the ASP should have that on to ease how many
restores they may be requested to do.