Hi,
Before we begin troubleshooting the issue, if you have more than one
DISC player (CD/DVD/CDRW/DVDR/ETC) in your system, I've seen
this type of problem resolved by simply using the other DISC player.
(As Galen also suggested)
Here are some other more involved solutions which have worked:
1. Before we begin, please save a restore point for your system.
How to use Windows XP System Restore:
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/systemrestore.asp
2. You might be affected by problems similar to the Insert CD error.
- Try the advice and DL at:
http://support.microsoft.com/?kbid=228985
Another trick that I found sometimes works is to make the limited account an
administrator account and run that game once. This should create the registry
settings and permissions for that user to be able to properly run the game.
3. Kazaa or Kazaa light is installed on your system.
- Uninstall the game(s) and Kazaa, and reinstall from original CD.
4. Multiple CD drives on your system including Virtual CD drives.
- Disconnect all but the main CD drive and try the game. You
might have an older drive, or a CD Writer which is incompatible
with the Safe Disk copy protection on the CD. (Contact Vendor).
5. Your antivirus or application firewall might be conflicting with it.
- Disable the software temporarily.
6. There might be a patch available for your game to correct the issue.
- Try
www.avault.com/pcrl/patches_list.asp?letter=a/ or the game's site.
7. Your desktop may need to be set at least 800x600 and 16 colors.
- Click Start / (Settings) Control Panel / Click Display
8. Your Video, Sound, or Monitor drivers may need updating.
- Try updating your Video drivers using the instructions at:
http://mvps.org/nibblesnbits/Video.html#drivers
9. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using this utility:
http://www.mlin.net/StartupCPL.shtml
or this method:
http://www.pacs-portal.co.uk/startup_content.php
10. If you created other drive letters on your system by installing another drive,
creating partitions or virtual drives you may need to change the CD back
to the same drive letter it was originally. Usually the CD uses the letter D:
- Click Start / Run / type: diskmgmt.msc < to access the tool to change it.
11. Maybe a Microsoft Security patch is the culprit. The only way to be sure is
to Unplug from your Internet connection, and then repair Windows using
this method:
http://michaelstevenstech.com/XPrepairinstall.htm
After you reboot, try the game again. If it works, save a new restore point.
Lastly, boot up your system, turn on your XP Internet Firewall, plug back
into your Internet connection and install all Critical and Recommended updates
from:
http://windowsupdate.microsoft.com one at a time. Test the game after
each update to find which is causing the game not to start on your PC.
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
Galen Wrote:
=================
| In | bdog had this to say:
|
| My reply is at the bottom of your sent message:
|
|| I just installed Star Wars Knights of the old republic. Infact I've
|| installed it, uninstalled it and installed it again. I've installed
|| it with all background programs off and on. My system has passed all
|| the configuration requirements. I've downloaded and installed
|| any/all updates and patches.
||
|| When I go to play, the dvd/rom revs up and I get an message - - Please
|| insert the original disc instead of a backup. I am using the
|| original disc, however. I've emailed the maker for help but have
|| received no response yet.
||
|| Twice, just by luck I guess, I have been able to play the game and
|| save my game. But, 9/10 times I get shut down.
||
|| I was able to successfully install and play Knights of the Old
|| Republic 2 with no problems, so I'm a little confused.
||
|| Thanks to anyone.
|
| I'm not the games guru type of person but, are you playing it from the same
| drive that you installed it from?
