Optical drives not recognized

[Mark Corbelli]

I have a CDROM and a DVD ROM drive. The CD is running as a slave on the
primary and the DVD is running alone on the secondary. All of the sudden
neither show up in "my computer". In device manager, they both show a yellow
exclamation point and the error is that the drivers are no longer there or
are corrupted. When I try "update driver" I'm told that the current drivers
are the best match for the device. When I boot up, the CMOS is recognizing
both drives. I can't figure it out. Both drives wouldn't go bad at the same
time. The cables I assume are OK, as they are both using seperate cables.
The MB should be OK because the HD and FD work fine. What gives?

 

[Galen]

In Mark Corbelli had this to say:

My reply is at the bottom of your sent message:

I have a CDROM and a DVD ROM drive. The CD is running as a slave on
the primary and the DVD is running alone on the secondary. All of the
sudden neither show up in "my computer". In device manager, they both
show a yellow exclamation point and the error is that the drivers are
no longer there or are corrupted. When I try "update driver" I'm told
that the current drivers are the best match for the device. When I
boot up, the CMOS is recognizing both drives. I can't figure it out.
Both drives wouldn't go bad at the same time. The cables I assume are
OK, as they are both using seperate cables. The MB should be OK
because the HD and FD work fine. What gives?

Try this:

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

Something probably stomped on or corrupted the upperfilters and
lowerfilters.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes

 

[Mark Corbelli]

Thanks, Galen. It looks promising.

 

[Galen]

In Mark Corbelli had this to say:

My reply is at the bottom of your sent message:

Thanks, Galen. It looks promising.

And hopefully is the answer. *grins* It is /fairly/ common and the fix is
normally the right one BUT I've come across a few odd ones lately - one of
which came via the site and involved, of all things, straight up malware
that wasn't even dealing with the optical drives. Your symptoms (thankfully)
don't match those though.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes

 

[Mark Corbelli]

Thanks. The registry edit worked like a charm.