Opening

[Guest]

Something has changed! I can't open documents in Power Point any longer. What
should I do. I click on Open and the program locks up. I tried using contol +
O and the program still locks up. I tried reinstalling the program, but that
didn't help either.

 

[Guest]

Are you up to date with service packs?

Is there an error message?

What version of ppt?

 

[Guest]

John,

I'm not sure what a service pack is.
No error message comes up -- the hourglass simply stays on the screen, but
nothing ever opens.
I'm using Microsoft Power Point version 2002
Thanks for trying to help me!

 

[Guest]

Service pack is a microsoft update. Go to help >about microsoft ppt and it
will tell you the version . You should have sp3 = it will read something like
"Microsoft PowerPoint (106501.6735) sp3

 

[Guest]

PS If you have Norton Anti Virus you slould read this
http://www.rdpslides.com/pptfaq/FAQ00387.htm

 

[Steve Rindsberg]

Something has changed! I can't open documents in Power Point any longer. What
should I do. I click on Open and the program locks up. I tried using contol +
O and the program still locks up. I tried reinstalling the program, but that
didn't help either.

I'm guessing you have Windows set to download and install updates automatically.

Choose Start, Control Panel, Add/Remove Programs
Look for the the service pack: KB908531

Remove it and restart your computer. Does that help?

 

[Guest]

SGSok - if your searching for this make sure that you have "show updates"
ticked in the add/ remove control panel window otherwise you wont see it.

Thanks for the email Steve, see you in San Diego!