Opening Printers and Faxes in Control Panel creates unexpected err

G

Guest

When I click on the Printers and Faxes icon in Control Panel I get the
message "Windows Explorer has encountered an unexpected error and needs to
close". This happens with one or two of the other Control Panel icons but
most of them open with no problem. Any assistance/ideas gratefully received.
 
T

Thorsten Matzner

sfjnet said:
When I click on the Printers and Faxes icon in Control Panel I get the
message "Windows Explorer has encountered an unexpected error and needs to
close". This happens with one or two of the other Control Panel icons but
most of them open with no problem. Any assistance/ideas gratefully received.
Click to expand...

This may come from some application running in the background. See
"How to Troubleshoot By Using the Msconfig Utility in Windows XP"
(http://support.microsoft.com/?kbid=310560)
"How to Perform a Clean Boot in Windows XP"
(http://support.microsoft.com/?kbid=310353).
Also scan your system for malware with Ad-aware
(http://www.lavasoft.com) and for viruses.
"List of Antivirus Software Vendors"
(http://support.microsoft.com/?kbid=49500)
 

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