Printers in Control Panel crashing My Computer

D

dlwatts

I have Windows XP Home Edition.

Lately, if I enter Printers and Other Hardware from the Control Panel, then
click either View Installed Printers or Printers and Faxes, it crashes
Windows Explorer and provides the following error message:

Windows has encountered an error and needs to close. Sorry for the
inconvenience.

If anyone can shed some light on why this is happening, much appreciated.

Debi
 
W

windmap

See if the same problme also occurs in windows safe mode.If didnt perform
system restore to the nearest good restore point.
 

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