B
Buck Rogers
Hello,
My problem: Can see but can't access the network printer devices from
the printer vendor's admin program. Was able to prior to SP2.
All information from the vendor (Ricoh) suggests the firewall is
stopping the communication, and their resolution centers around tweaks
to the firewall. However, the firewall is turned off (this is on an
internal LAN that has a hardware firewall to go through to access the
WAN).
Ricoh tech support said the admin program uses port 3670 and I need to
open it. When I mentioned the firewall is turned off, he said that
makes no difference, I still need to open port 3670. However, he
couldn't tell me how to accomplish the task. Googling has provided
info on the firewall tweaks only.
My question is: Does SP2 close ports without the firewall being on and
if so, how do I open a desired port or ensure it is open.
Thanks for your input
Regards
Buck
My problem: Can see but can't access the network printer devices from
the printer vendor's admin program. Was able to prior to SP2.
All information from the vendor (Ricoh) suggests the firewall is
stopping the communication, and their resolution centers around tweaks
to the firewall. However, the firewall is turned off (this is on an
internal LAN that has a hardware firewall to go through to access the
WAN).
Ricoh tech support said the admin program uses port 3670 and I need to
open it. When I mentioned the firewall is turned off, he said that
makes no difference, I still need to open port 3670. However, he
couldn't tell me how to accomplish the task. Googling has provided
info on the firewall tweaks only.
My question is: Does SP2 close ports without the firewall being on and
if so, how do I open a desired port or ensure it is open.
Thanks for your input
Regards
Buck