Opening and Saving attachments...

[Jenerfer]

I can not open or save any attachments. When I double click or select right
click open, it doesn't do anything. When I select right click save as a box
pops up having me name the file and select the location, when I click save I
get the "command failed to exceute for attachments" I have read some of the
other posts that suggest just saving the attachment, but that isn't even
working for me. To my knowledge I do not have any anti-virus software. Last
week I uninstalled Norton (which came with my computer) do to a similar issue
with internet explorer. When I went to download something on explorer, the
box would just disappear and nothing happen, same thing when I went to save
it. So I started using Mozilla Firefox and haven't had that problem again.
Could these two issues be related? Oh, and I made sure the box not allowing
attachments under the security tab was unchecked. Any help is greatly
appreciated! Thanks!

 

[Daniel Goncalo]

When you uninstalled Norton did you go to their site and get their software
removal tool? If not I highly recommend it. I had that problem months ago
and was not able to fix it until I got the removal tool from the Norton
site.


--
Daniel F. Goncalo
Independent Talent Acquisition Specialist
Home Office: 469-952-3025
Mobile: 203-685-9760
eFax: 408/580-8341

 

[Gary VanderMolen]

After uninstalling Norton antivirus, follow up by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Norton leaves a lot of problematic crud behind.