OneCare really pisses me off

[Guest]

Okay new install... I have an idea...
....how about a trial of Microsoft's Live OneCare ?

2 months later I need to uninstall it AND

Ist problem : Doesn't uninstall properly

2nd problem : LiveCare professional support (oooh how fancy are we) tell me
to use a special OneCare removal tool.
what's the BLOODY point of creating a program that doen't remove itself
fully especially when it's YOUR operating system ???

3rd problem : Remants of OneCare still here like winssnotify in msconfig and
the native XP firewall can't be turned on as it is still set to group policy.

Does anyone know how to turn off GROUP POLICY ?
(The blinking idiot who I am getting support from just referred me to re-use
the uninstall tool)

All that remains is for Microsoft to as me if I be going out to buy a copy
of this fantastic program which I can't live without.

Enough said.

 

[PA Bear]

MS has made web-forums available for OneCare support and questions. This
newsgroup is not related to these forums nor are they available via
newsgroups.

Windows Live OneCare Forums
http://forums.microsoft.com/windowsonecare/default.aspx?siteid=2

 

[R. McCarty]

No solution, but a suggestion. If you use Drive Imaging you can
avoid all these issues. I never install a new/untested application
unless I take a system image first. Along with that it helps to put
all your user data ( Docs, Mail...) on a separate partition so you
can recover/restore a previous image without affecting your data.

On OneCare, you're probably faced with a manual removal. The
files/folders aren't that big an issue but removing Services and the
Registry keys/values could be a problem. I guess after 2-months
of use System Restore wouldn't help you out. You might want to
visit the OneCare forums, maybe somebody there has a detailed
process to remove it.
http://forums.microsoft.com/windowsonecare/default.aspx?siteid=2

 

[Rock]

Okay new install... I have an idea...
...how about a trial of Microsoft's Live OneCare ?

2 months later I need to uninstall it AND

Ist problem : Doesn't uninstall properly

2nd problem : LiveCare professional support (oooh how fancy are we) tell
me
to use a special OneCare removal tool.
what's the BLOODY point of creating a program that doen't remove itself
fully especially when it's YOUR operating system ???

3rd problem : Remants of OneCare still here like winssnotify in msconfig
and
the native XP firewall can't be turned on as it is still set to group
policy.

Does anyone know how to turn off GROUP POLICY ?
(The blinking idiot who I am getting support from just referred me to
re-use
the uninstall tool)

All that remains is for Microsoft to as me if I be going out to buy a copy
of this fantastic program which I can't live without.

Enough said.

Group Policy is not a "thing" that can be turned off.

 

[Rock]

Okay new install... I have an idea...
...how about a trial of Microsoft's Live OneCare ?

2 months later I need to uninstall it AND

Ist problem : Doesn't uninstall properly

2nd problem : LiveCare professional support (oooh how fancy are we) tell
me
to use a special OneCare removal tool.
what's the BLOODY point of creating a program that doen't remove itself
fully especially when it's YOUR operating system ???

3rd problem : Remants of OneCare still here like winssnotify in msconfig
and
the native XP firewall can't be turned on as it is still set to group
policy.

Does anyone know how to turn off GROUP POLICY ?
(The blinking idiot who I am getting support from just referred me to
re-use
the uninstall tool)

All that remains is for Microsoft to as me if I be going out to buy a copy
of this fantastic program which I can't live without.

Enough said.

Let me clarify. Group Policy is a means to apply system settings. Often
times that means a setting in the registry. The normal interface to access
the Group Policy settings is Gpedit.msc which is available on XP Pro, but
not on XP Home.

 

[Mani]

Let me clarify. Group Policy is a means to apply system settings. Often
times that means a setting in the registry. The normal interface to
access the Group Policy settings is Gpedit.msc which is available on XP
Pro, but not on XP Home.

But I don't remember giving MS permission to apply system settings?
ok say it is warranted by having a OneCare trial, but now that the trial is
over the Group settings should revert back no?
by their actions microsoft have negatively impacted a product (XP home) that
I have paid for, and now *I* have to spend MY time to sort this nonsense
out. MS sucks.

 

[Mani]

Please tell me how it got here on my XP home installation and what I can do
to get rid of it ?

 

[Muddle]

Please tell me how it got here on my XP home installation and what I can
do to get rid of it ?

http://www.j79zlr.com/gphome.php#User Configuration
You might find something useful here.
These are registry settings you can change to fix some of your problems.

 

[Rock]

But I don't remember giving MS permission to apply system settings?

Almost all program installations make changes in the registry, and you don't
give permisson each time. Well actually you do, when you agree to allow
the software to install. It seems the One Care installation made a change
in the registry in one of the Policy keys. This can be done using the Group
Policy snap in (which is only available on XP Pro as I said) or by making
manual changes in the registry.

ok say it is warranted by having a OneCare trial, but now that the trial
is over the Group settings should revert back no?

Yes, ideally that should happen. Unfortunately there are instances in an
uninstall were it doesn't. Sometimes that's due to a glitch during that
paritcular uninstall, and sometimes it's a program problem. For instance
try to uninstall one of the Norton Home security products. It's a nightmare
every time.

I don't have any experience with OneCare so I can't speak to the specifics
of what you are experiencing - whether it's situational abnormality, or a
consistent problem.

by their actions microsoft have negatively impacted a product (XP home)
that I have paid for, and now *I* have to spend MY time to sort this
nonsense out. MS sucks.

You chose to install the software. Everything you install has an impact and
things do go wrong. I learned this lesson a long time ago.

Instead of being a "victim" and wasting time and energy railing about a
problem, take steps to easily recover from these kinds of inevitable
problems. This time it happened to be MS OneCare.

Note, it might not have strictly been OneCare's fault either. What
condition is your system in? What problems, what weird software is
installed? There are many combinations of hardware and software; it's
impossible to make any given program fool proof. Using quality software and
hardware, not downloading fishy codecs that install malware - didn't that
happen to you recently? - all contribute to a stable system, but still even
when you do everything right, sh*t happens, hardware fails, computers have
glitches, software malfunctions.

Put your energy into setting up a backup system with a drive imaging program
and an external hard drive. Make sure there is redundancy, and image
regularly. Now you have insurance against the future problems.

Sorry I can't help you with the current OneCare issues.

 

[Mani]

Thank you for your thoughtful reply. and sorry for the new thread, just
thought you might not get around to reading my first message.

 

[Rock]

Ok good luck.
--
Rock [MS-MVP User/Shell]

Thank you for your thoughtful reply. and sorry for the new thread, just
thought you might not get around to reading my first message.