OL 2003: Meeting Invitation - Can't Seem to Find One Contact

[Jim McGowan]

Hello all.

I use Office 2003 Professional at home for mostly personal usage. No
Exchange server involved at all.

After receiving a phone call from my brother notifying me of a birthday
party, as usual I entered it in my Outlook calendar while he was telling me
about it. He asked me to notify a number of other family members, so I
immediately clicked "Invite Attendees", then "To:", and started selecting
them from the resulting dialog. Figured I'd let my wife know, too; she was
at work at the time.

However when I searched for her Contact, it couldn't be found. I scrolled
the entire list - approximately 500 contacts. With multiple email addresses
for many of them, the list is probably about 1,500 strong. (I hate
scrolling...).

No dice. Her contact information simply doesn't exist as far as the "To:"
selection dialog is concerned.

I double checked my Contacts folder to make sure that her contact is listed
there - it is. I tried the Find... facility in Contacts, Ctrl+E, and
searched using her first name, then just her last name, and then just a
small partial of her work email address - all of these found her without a
hiccup. Same with the Advanced Find: Ctrl+Shft+F.

I reviewed her card to make certain that I don't have it marked as "Private"
or anything else unusual that could possibly make the contact become not
visible to certain dialogs. There doesn't appear to be anything different
to other listed contacts.

I use the Contacts folder and not the Outlook Address Book in all areas of
Outlook, and the "To:" selection dialog is also set to use "Contacts" in the
combo box near the top right.

It appears that most of the rest of my contacts show in that dialog, though
unless I search through all of them, I can't be certain.

I am using the Main (default) Contacts folder for all of these operations.
There are others, but hers is definitrly in the main folder.

I'm far from an advanced Outlook user, so I am about out of ideas! By the
time anyone responds, she'll be home and I can tell her in person! No need
to send it via the Meeting Invitation - I just decided to include her work
address for the heck of it. But now I'm concerned that either my
setup/options are somehow incorrect, or something else is out of whack.

I ran the PST Scan tool to repair the PST just in case. Results are still
the same. Also, the same "To:" dialog can't find her contact info for Mail
either. Stands to reason, as it's the same dialog, but I thought I'd mention
it anyway.

Environment: HP Pavilion M270N Desktop w/Pentium 2.8 GHz and 1.5 GB DDR RAM,
running Windows Media Center Edition (2004) over XP Pro w/SP2. All MS
Updates are current.

Also, Microsoft Office 2003 Professional Edition (SP2 is installed) with
Business Contacts NOT in use - I never set it up. Also, all MS Office
updates are current.

Any help and/or advice is greatly appreciated!

Thanks.

 

[Judy Gleeson MVP Outlook]

Here's my guess as to what has happened.....

Does she have an email address on her Contact record??? If not, Outlook
was correct in not showing her as you cannot invite her to a meeting
electronically.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

 

[Jim McGowan]

Thanks for your reply, Judy.

Yes, I have her home, work, and a couple of other email addresses of hers on
the same contact card.

I've been using Outlook for several years, and I've never come across this
before. Actually, for all I know, this might be a common flaw of Outlook,
but I've not before had the misfortune to discover it.

Weird. And I've been scouring the 'net, the MS and MSDN sites, SlipStick and
Kelly's Outlook sites - I find no other reference to this issue. Must be me!

I can't find anything odd at all about her contact card. But I think that
I'll delete it and create it again, just to see what happens.

Thanks again, Judy.
--
Jim McGowan

Here's my guess as to what has happened.....

Does she have an email address on her Contact record??? If not, Outlook
was correct in not showing her as you cannot invite her to a meeting
electronically.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

Hello all.

I use Office 2003 Professional at home for mostly personal usage. No
Exchange server involved at all.

After receiving a phone call from my brother notifying me of a birthday
party, as usual I entered it in my Outlook calendar while he was telling me
about it. He asked me to notify a number of other family members, so I
immediately clicked "Invite Attendees", then "To:", and started selecting
them from the resulting dialog. Figured I'd let my wife know, too; she was
at work at the time.

However when I searched for her Contact, it couldn't be found. I scrolled
the entire list - approximately 500 contacts. With multiple email addresses
for many of them, the list is probably about 1,500 strong. (I hate
scrolling...).

No dice. Her contact information simply doesn't exist as far as the "To:"
selection dialog is concerned.

I double checked my Contacts folder to make sure that her contact is listed
there - it is. I tried the Find... facility in Contacts, Ctrl+E, and
searched using her first name, then just her last name, and then just a
small partial of her work email address - all of these found her without a
hiccup. Same with the Advanced Find: Ctrl+Shft+F.

I reviewed her card to make certain that I don't have it marked as "Private"
or anything else unusual that could possibly make the contact become not
visible to certain dialogs. There doesn't appear to be anything different
to other listed contacts.

I use the Contacts folder and not the Outlook Address Book in all areas of
Outlook, and the "To:" selection dialog is also set to use "Contacts" in the
combo box near the top right.

It appears that most of the rest of my contacts show in that dialog, though
unless I search through all of them, I can't be certain.

I am using the Main (default) Contacts folder for all of these operations.
There are others, but hers is definitrly in the main folder.

I'm far from an advanced Outlook user, so I am about out of ideas! By the
time anyone responds, she'll be home and I can tell her in person! No need
to send it via the Meeting Invitation - I just decided to include her work
address for the heck of it. But now I'm concerned that either my
setup/options are somehow incorrect, or something else is out of whack.

I ran the PST Scan tool to repair the PST just in case. Results are still
the same. Also, the same "To:" dialog can't find her contact info for Mail
either. Stands to reason, as it's the same dialog, but I thought I'd mention
it anyway.

Environment: HP Pavilion M270N Desktop w/Pentium 2.8 GHz and 1.5 GB DDR RAM,
running Windows Media Center Edition (2004) over XP Pro w/SP2. All MS
Updates are current.

Also, Microsoft Office 2003 Professional Edition (SP2 is installed) with
Business Contacts NOT in use - I never set it up. Also, all MS Office
updates are current.

Any help and/or advice is greatly appreciated!

Thanks.

 

[Judy Gleeson MVP Outlook]

I have one client site where some Contacts just don't function properly.
They were imported from GroupWise and most work fine. I too cannot see any
difference. Another Outlook mystery!

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

Thanks for your reply, Judy.

Yes, I have her home, work, and a couple of other email addresses of hers
on the same contact card.

I've been using Outlook for several years, and I've never come across this
before. Actually, for all I know, this might be a common flaw of Outlook,
but I've not before had the misfortune to discover it.

Weird. And I've been scouring the 'net, the MS and MSDN sites, SlipStick
and Kelly's Outlook sites - I find no other reference to this issue. Must
be me!

I can't find anything odd at all about her contact card. But I think that
I'll delete it and create it again, just to see what happens.

Thanks again, Judy.
--
Jim McGowan

Here's my guess as to what has happened.....

Does she have an email address on her Contact record??? If not, Outlook
was correct in not showing her as you cannot invite her to a meeting
electronically.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

Hello all.

I use Office 2003 Professional at home for mostly personal usage. No
Exchange server involved at all.

After receiving a phone call from my brother notifying me of a birthday
party, as usual I entered it in my Outlook calendar while he was telling me
about it. He asked me to notify a number of other family members, so I
immediately clicked "Invite Attendees", then "To:", and started selecting
them from the resulting dialog. Figured I'd let my wife know, too; she was
at work at the time.

However when I searched for her Contact, it couldn't be found. I scrolled
the entire list - approximately 500 contacts. With multiple email addresses
for many of them, the list is probably about 1,500 strong. (I hate
scrolling...).

No dice. Her contact information simply doesn't exist as far as the "To:"
selection dialog is concerned.

I double checked my Contacts folder to make sure that her contact is listed
there - it is. I tried the Find... facility in Contacts, Ctrl+E, and
searched using her first name, then just her last name, and then just a
small partial of her work email address - all of these found her without a
hiccup. Same with the Advanced Find: Ctrl+Shft+F.

I reviewed her card to make certain that I don't have it marked as "Private"
or anything else unusual that could possibly make the contact become not
visible to certain dialogs. There doesn't appear to be anything different
to other listed contacts.

I use the Contacts folder and not the Outlook Address Book in all areas of
Outlook, and the "To:" selection dialog is also set to use "Contacts" in the
combo box near the top right.

It appears that most of the rest of my contacts show in that dialog, though
unless I search through all of them, I can't be certain.

I am using the Main (default) Contacts folder for all of these operations.
There are others, but hers is definitrly in the main folder.

I'm far from an advanced Outlook user, so I am about out of ideas! By the
time anyone responds, she'll be home and I can tell her in person! No need
to send it via the Meeting Invitation - I just decided to include her work
address for the heck of it. But now I'm concerned that either my
setup/options are somehow incorrect, or something else is out of whack.

I ran the PST Scan tool to repair the PST just in case. Results are still
the same. Also, the same "To:" dialog can't find her contact info for Mail
either. Stands to reason, as it's the same dialog, but I thought I'd mention
it anyway.

Environment: HP Pavilion M270N Desktop w/Pentium 2.8 GHz and 1.5 GB DDR RAM,
running Windows Media Center Edition (2004) over XP Pro w/SP2. All MS
Updates are current.

Also, Microsoft Office 2003 Professional Edition (SP2 is installed) with
Business Contacts NOT in use - I never set it up. Also, all MS Office
updates are current.

Any help and/or advice is greatly appreciated!

Thanks.

 

[Judy Gleeson MVP Outlook]

..

--

Judy Gleeson
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

I have one client site where some Contacts just don't function properly.
They were imported from GroupWise and most work fine. I too cannot see any
difference. Another Outlook mystery!

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

Thanks for your reply, Judy.

Yes, I have her home, work, and a couple of other email addresses of hers
on the same contact card.

I've been using Outlook for several years, and I've never come across
this before. Actually, for all I know, this might be a common flaw of
Outlook, but I've not before had the misfortune to discover it.

Weird. And I've been scouring the 'net, the MS and MSDN sites, SlipStick
and Kelly's Outlook sites - I find no other reference to this issue. Must
be me!

I can't find anything odd at all about her contact card. But I think that
I'll delete it and create it again, just to see what happens.

Thanks again, Judy.
--
Jim McGowan

Here's my guess as to what has happened.....

Does she have an email address on her Contact record??? If not,
Outlook was correct in not showing her as you cannot invite her to a
meeting electronically.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the
Field Chooser and Group by Box!!


Hello all.

I use Office 2003 Professional at home for mostly personal usage. No
Exchange server involved at all.

After receiving a phone call from my brother notifying me of a
birthday
party, as usual I entered it in my Outlook calendar while he was
telling me
about it. He asked me to notify a number of other family members, so
I
immediately clicked "Invite Attendees", then "To:", and started
selecting
them from the resulting dialog. Figured I'd let my wife know, too;
she was
at work at the time.

However when I searched for her Contact, it couldn't be found. I
scrolled
the entire list - approximately 500 contacts. With multiple email
addresses
for many of them, the list is probably about 1,500 strong. (I hate
scrolling...).

No dice. Her contact information simply doesn't exist as far as the
"To:"
selection dialog is concerned.

I double checked my Contacts folder to make sure that her contact is
listed
there - it is. I tried the Find... facility in Contacts, Ctrl+E, and
searched using her first name, then just her last name, and then just
a
small partial of her work email address - all of these found her
without a
hiccup. Same with the Advanced Find: Ctrl+Shft+F.

I reviewed her card to make certain that I don't have it marked as
"Private"
or anything else unusual that could possibly make the contact become
not
visible to certain dialogs. There doesn't appear to be anything
different
to other listed contacts.

I use the Contacts folder and not the Outlook Address Book in all
areas of
Outlook, and the "To:" selection dialog is also set to use "Contacts"
in the
combo box near the top right.

It appears that most of the rest of my contacts show in that dialog,
though
unless I search through all of them, I can't be certain.

I am using the Main (default) Contacts folder for all of these
operations.
There are others, but hers is definitrly in the main folder.

I'm far from an advanced Outlook user, so I am about out of ideas!
By the
time anyone responds, she'll be home and I can tell her in person!
No need
to send it via the Meeting Invitation - I just decided to include her
work
address for the heck of it. But now I'm concerned that either my
setup/options are somehow incorrect, or something else is out of
whack.

I ran the PST Scan tool to repair the PST just in case. Results are
still
the same. Also, the same "To:" dialog can't find her contact info for
Mail
either. Stands to reason, as it's the same dialog, but I thought I'd
mention
it anyway.

Environment: HP Pavilion M270N Desktop w/Pentium 2.8 GHz and 1.5 GB
DDR RAM,
running Windows Media Center Edition (2004) over XP Pro w/SP2. All
MS
Updates are current.

Also, Microsoft Office 2003 Professional Edition (SP2 is installed)
with
Business Contacts NOT in use - I never set it up. Also, all MS Office
updates are current.

Any help and/or advice is greatly appreciated!

Thanks.