Offline files - Working offline, what is going on?

[Kelvin]

I have a couple laptops that are giving me fits.

Windows XP Pro SP3 and up to day.
This was happening long before I installed SP3
File server is 2003 Server.

They keep going "Off line".

There's a little pop-up balloon that pops up and says:
"Offline files - Working offline
You are no longer connected to 'MyServerName'. You can continue working
normally.
Click this icon to view status."

I've made this setting change:
Windows Explorer\Tools\Folder Options, Offline Files tab, Advanced button.
Set to "Never allow my computer to go offline.

I found this information is NewGroup past, but don't know if it's relevent:
This is 100% the SMB signing bug inhtroduced with XP SP1. The workaround
was contained in KB article #331519,
but Microsoft just recently yanked the article with no word, and has
provided no substitute fix. Call MS, quote the article, and get it fixed.
It has to do with turning off all digital signing on your 2k domain
controller.

At one point I thought it was because they had their wireless NIC on at the
same time their LAN NIC was on, but that doesn't seem to be it.

I also thought it might be Symantech's antivirus, but we tried disabling
that and the laptop still goes in to offline mode.

Anyone have an idea what I should be looking for to resolve this???

Kelvin

 

[J&P]

The workaround was contained in KB article #331519,
but Microsoft just recently yanked the article with no word, and has
provided no substitute fix.

It has.

See http://support.microsoft.com/kb/331519#appliesto

It refers to updated Article ID 810907

See http://support.microsoft.com/kb/810907/

 

[Kelvin]

It appears this issues is ralated to XP PRO SP1.
The laptops with this issues have been running XP PRO SP2 for some time now.
I did install XP PRO SP 3, so will watch and see if the issue is still
happening...