Offline files missing!

G

Guest

I have a user's laptop set to redirect "My Documents" to a network share.

By default redirected folders are also "made available offline". While in
the office, I can unplug from the network and the offline files are
available, I can disable the wireless adapter and the offline files are
available. I can reconnect via either the wired or wireless connection and
the files
syncronize as they are supposed to.

When this user takes the laptop home, still logging into the computer with
his domain account,
the files are not available and the PC seems to be looking for the network
path.

He has a home wireless network to which he connects.
He can also VPN to the office (files become available again, network versions)

Something is causing it to not recognize it can't connect to the network
share thus never switching to the offline version of My Documents.

Are there some GP settings I am missing? I've tried vaious ones, size of
offline cache, sync at logoff, etc.

What am I missing?
 
G

Guest

I am a technet member and I thought that in the managed newsgroups posts get
a MS response withing 24hrs.

Can someone esplain why I haven't gotten a reply to this post?

Rick
 
J

John C. Harris, MPA

I am having the same issue and cannot get an answer on it either. My
thinking is that MS-MVP's can't figure this one out. From what I can tell it
is not allowing access to the network resources from outside connections (I
am trying to do it through Share Point and get the same errors you are
getting). Using a VPN is not the same because it is actually connecting you
to the system and therefore you have access like you were in the office.
What I need is a way for people to access their Shares without having to
have access to their systems or to the server iteslf, a nightmare in the
making!

Let me know if you have a solution to this please!

--
John C. Harris, MPA
JCZ Consulting Services, LLC

"My opponent would like to ease the burden on citizens but tapping into the
strategic oil reserves. That is just bad public policy" G.W. Bush;
September 21, 2000

"We will not use the strategic oil reserve for political gain close to a
National election" G.W. Bush; October 2004

"I have asked that we suspend oil shipments to the strategic oil reserve in
order to provide for more fuel for public consumption" G.W. Bush; April 2006
 
G

Guest

That is what I meant... I can only see the files when actually connected to
the network, VPN or directly.

When I am offline, something is just not saying "Hey I am offline use
Offline files" it still tries to connect to the server where My Documents are
redirected and obviously can't find it.
 
J

John C. Harris, MPA

Same problem. I think there is a way to map the drive so that it can read it
"offline" and then synch back to the server when it is done, but a little
leary of trying it without some guidance first.

--
John C. Harris, MPA
JCZ Consulting Services, LLC

"My opponent would like to ease the burden on citizens but tapping into the
strategic oil reserves. That is just bad public policy" G.W. Bush;
September 21, 2000

"We will not use the strategic oil reserve for political gain close to a
National election" G.W. Bush; October 2004

"I have asked that we suspend oil shipments to the strategic oil reserve in
order to provide for more fuel for public consumption" G.W. Bush; April 2006
 
G

Guest

For what it's worth (I know this is over a month old) you can call MS tech
support and request CSCCMDv1.1 which will allow you to extract the local copy
of the offline cache to the directory of your choice... then you can safely
re-initialize the cache without losing userland data. There's MS KBase
articles for both of those topics, but I can't find them ATM.

Note: CSCCMD is available in the W2k3 ResKit, but it's only v1.0, which does
not include the /Extract option.
 
G

Guest

I was given some info to force a notebook to disconnect from our network,
maybe this will help you. See article 884739. It talks about Client-Side
Caching Command Line Options. "csccmd"
This command can be used to force the disconnect and allows you to work
offline.
Hope this helps.
 

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