Officejet 7210--How to Scan

[Guest]

I am trying to scan a document--my ultimate goal is to use an OCR program
somewhere for editing documents--but my scanner says I need to run device
software....I apparently can't even scan right now....Am I not doing
something right? I am not aware of any software I might have purchased or
received with my Officejet 7210 when I bought it....I thought it was already
preconfigured to scan...thanks for you input....Skarecrow

 

[Lanwench [MVP - Exchange]]

In

I am trying to scan a document--my ultimate goal is to use an OCR
program somewhere for editing documents--but my scanner says I need
to run device software....I apparently can't even scan right
now....Am I not doing something right? I am not aware of any
software I might have purchased or received with my Officejet 7210
when I bought it....I thought it was already preconfigured to
scan...thanks for you input....Skarecrow

Did you install the entire suite of software that came with the OfficeJet?
Do you still have the CD(s)? Find them....or see what you can download from
HP.

 

[Guest]

But he says he is not aware of any software he might have received with his
printer. How on earth he is managing to make the printer anything at all
without the software beats me. I have two HP All-In-One
printer/scanner/copiers. (Not the same model as his). They have about 1 GB of
driver software on the CDs that come with the machine in the box. He should
look for them, or try to obtain versions of them from HP.

The circumstances in which he is unable to recall seeing software when
purchasing is strange. He does not say whether he has attempted to perform
any other task and if so with what result. Nothing should work without proper
installation of the software.

 

[Bruce Chambers]

I am trying to scan a document--my ultimate goal is to use an OCR program
somewhere for editing documents--but my scanner says I need to run device
software....I apparently can't even scan right now....Am I not doing
something right? I am not aware of any software I might have purchased or
received with my Officejet 7210 when I bought it....I thought it was already
preconfigured to scan...thanks for you input....Skarecrow

Install the device drivers from the CD that came with the OfficeJet
when it was purchased.

--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Is life so dear or peace so sweet as to be purchased at the price of
chains and slavery? .... I know not what course others may take, but as
for me, give me liberty, or give me death! -Patrick Henry

 

[Lanwench [MVP - Exchange]]

In

But he says he is not aware of any software he might have received
with his printer.

Which is why I asked him to find them.

How on earth he is managing to make the printer
anything at all without the software beats me. I have two HP
All-In-One printer/scanner/copiers. (Not the same model as his). They
have about 1 GB of driver software on the CDs that come with the
machine in the box. He should look for them, or try to obtain
versions of them from HP.

I see you concur with me.

The circumstances in which he is unable to recall seeing software when
purchasing is strange. He does not say whether he has attempted to
perform any other task and if so with what result. Nothing should
work without proper installation of the software.

Yeah - I don't think XP has native drivers for that device....but I've never
tried to install anything like that without the CDs, either.

 

[Guest]

thanks to you all....I can print and fax with the unit...just not scan....I
am trying to find the CDs now...thanks again