Office2007 Online wont connect from inside office apps

[JohnH]

I just did an install of Office 2007 Professional. Ran/installed all the
latest updates by choosing Office Button - Resources - Updates. Every thing
seemed to go fine. Now when in any Office App - Selecting Help - Online I get
a message that says "Not Connected, To see additional and updated content
from Office Online click here." Clickin does noting but bring up the message
again. I can scroll down in that window and click on the Office On-Line Help
Link and I go to Office On-Line web page, but I can't get on-line help in the
Help window. I discovered this when I went to FIle - Save As - Find other
addins for other file formats. I was trying to get to the PDF Addin
converter. I added office online to my trusted internet and turned off popup
blocker but no luck?

Anyone experience this? Know hwe to resolve?

Thanks
John

 

[Suzanne S. Barnhill]

In the bottom right corner of the Help window, there is a button that
probably says "Offline." Click on this to get a menu and select "Show
content from Office Online." The button label will now say "Connected to
Office Online." But if you are getting a "not connected" message when you
try to connect to Office Online through Word Options | Resources, then are
you sure you have an active Internet connection?

Note, however, that you can get to the Save as PDF add-in directly by going
to
http://www.microsoft.com/downloads/...3C-6D89-4F15-991B-63B07BA5F2E5&displaylang=en
with your browser.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[JohnH]

Thanks Sussane,
I'll use the link you provided.

I should have stated in my post that Clicking on the "Show content...." did
not work. I simply keep getting the Not Connected message. I have a valid
internet connection. If I click on any links in the offiline content I go
right to them. I'm guessing it might have something to do with a firewall
setting somewhere?

Thanks
John

 

[Suzanne S. Barnhill]

Very possibly. Firewalls are a mystery to me.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org