Office Outlook 2003

[B Greenwood]

Trying to set up Office Outlook 2003 on a new computer with Windows XP Pro
Service Pack 3. When setting up and pressing "Test Account Settings"
Establish Network Connection is checked and shows Status "Completed" but
both Find Outgoing Mail Server and Find Incoming Mail Server are red exed
and say "Cancelled". I know the e-mail settings are correct and work on
Eudora and IE6 works fine. Telnet also verifies everything as OK. Please
does anyone have any idea what might be the problem?

 

[Milly Staples [MVP - Outlook]]

Did you double check that your firewall is allowing outbound and inbound
connections by Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, B Greenwood asked:

| Trying to set up Office Outlook 2003 on a new computer with Windows
| XP Pro Service Pack 3. When setting up and pressing "Test Account
| Settings" Establish Network Connection is checked and shows Status
| "Completed" but both Find Outgoing Mail Server and Find Incoming Mail
| Server are red exed and say "Cancelled". I know the e-mail settings
| are correct and work on Eudora and IE6 works fine. Telnet also
| verifies everything as OK. Please does anyone have any idea what
| might be the problem?

 

[B Greenwood]

Thank you for the reply Milly. At present the windows firewall is "off".
This is an install on a newly formatted harddrive and no other software
other than Microsoft Office 2003 installed. The connection is directly to
Comcast.net via there cable modem. This is the second time I have installed
the OS with the same results.

Bob