Office 2007 -- Zip File Error "Office Open XML File Cannot be Open


D

DSacks

I've had Office 2007 for months now without problems, but just recently have
not been able to open Zip folders from a government web site. When I try to
open the Zip folder it won't open and displays the message "The Office Open
XML file [X] cannot be opened because there are problems with the contents" .
When I click on "Details" it state that Microsoft Office cannot open the file
because some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting this
message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.
 
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G

Graham Mayor

Can you give a specific link that contains a file you cannot open?
I take it you are not trying to open the ZIP file directly in Word? You
would have to extract the files from the ZIP first.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
 
D

DSacks

Yes, here's a link

http://www.cms.hhs.gov/PrescriptionDrugCovContra/

and it would be to the third document listed under "Downloads" (the one with
the Zip icon next to it). There are many similar examples -- any time I click
on a document with a zip icon next to it now, the same problem arises.
Previously, when I clicked on the document it did automatically extract the
files. But now it doesn't, whether I click on "open" or "save" first (when
the Windows box pops up asking if I want to open or save the file).

Is there some other way I could perhaps extract the files from the Zip first
(other than by clicking on the document)?

Thanks for any help you can provide.

Graham Mayor said:
Can you give a specific link that contains a file you cannot open?
I take it you are not trying to open the ZIP file directly in Word? You
would have to extract the files from the ZIP first.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
I've had Office 2007 for months now without problems, but just
recently have not been able to open Zip folders from a government
web site. When I try to open the Zip folder it won't open and
displays the message "The Office Open XML file [X] cannot be opened
because there are problems with the contents" . When I click on
"Details" it state that Microsoft Office cannot open the file because
some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting
this message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.
 
T

Tony Jollans

It sounds like you have zip files set to open with Word. Right click on one
and select Open With and, if you have a further choice, select Choose
Default. Then pick your zip program and check the box to always use it for
the type of file.
 
D

DSacks

Tony,

Thanks for the suggestion. I think that is what's happening (since the Word
icon shows in the pop up window), but when I right-click on the document I
don't get the "Open with" option. The only options are "open", "open in new
tab" and "open in new window".

Any thoughts on how to get to an "Open With" option?

Thanks


Tony Jollans said:
It sounds like you have zip files set to open with Word. Right click on one
and select Open With and, if you have a further choice, select Choose
Default. Then pick your zip program and check the box to always use it for
the type of file.

--
Enjoy,
Tony

DSacks said:
I've had Office 2007 for months now without problems, but just recently
have
not been able to open Zip folders from a government web site. When I try
to
open the Zip folder it won't open and displays the message "The Office
Open
XML file [X] cannot be opened because there are problems with the
contents" .
When I click on "Details" it state that Microsoft Office cannot open the
file
because some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting this
message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.
 
B

Bob Buckland ?:-\)

Hi D.,

Hold down the shift key while right clicking to see if you then get the 'Open With' choice while you are in Windows Explorer.

=======
Tony,

Thanks for the suggestion. I think that is what's happening (since the Word
icon shows in the pop up window), but when I right-click on the document I
don't get the "Open with" option. The only options are "open", "open in new
tab" and "open in new window".

Any thoughts on how to get to an "Open With" option?

Thanks>>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
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D

DSacks

Unfortunately that doesn't seem to work either. Although you do state "while
you are in Windows Explorer", and I'm actually in Internet Explorer (since
the zip document is on a web site). So not sure if that makes a difference. I
did go to my Control Panel to check the default programs set for my computer,
and it shows Word for files with the extension "zip". The only other option
it gave me to change it to was Internet Explorer, but when I changed it to
that and then tried to open the document, the computer just went crazy and
started opening up Internet Explorer windows non-stop so that I had to turn
the computer off. So I changed the default back to Word for zip extensions,
since that was the only other option.

Thanks for the suggestion though.
 
T

Tony Jollans

As well as the options provided (in Windows Explorer, not IE), there should
be a Browse or Search button for you to select any program you wish. If you
have Winzip (I don't have it installed on this computer) there may also be a
way within that to re-associate zip files but I don't know what it might be.
If you just want to use Windows try selecting "explorer.exe" in your Windows
folder as the program.
 
D

DSacks

Tony,

Thanks, I see now there is a browse button that does let me select any
program. But now I don't know what to select -- I don't have Winzip, and now
don't seem to have Windows Explorer either (and I tried searching for it from
the Start menu and nothing came up or in "All Programs"). I see I have
WIndows Calendar, Collaboration, Defender, Journal, Media Player etc, but no
"Windows" and no "Windows Explorer". Maybe that's the problem??

Thanks for your help with this.

Diane
 
T

Tony Jollans

If you browse to C:\Windows you should find explorer.exe (it's part of
Windows - you must have it).
 
S

Suzanne S. Barnhill

You may know Windows Explorer as "My Computer." You can also access it by
right-clicking the Start button and choosing Explore.
 
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D

DSacks

Thank you, and Suzanne too -- with your instructions I did indeed find
Windows Explorer and explorer.exe and changed the association to open the zip
files and it worked! I am so relieved! Thank you again very much.

Diane
 
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D

DSacks

Thank you, doing it that way I found it and changed the association to
explorer.exe per Tony's instructions and now the zip folders are opening
fine! Thanks!

Diane
 

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