Office 2003 update KB934708 hangs my pc?

G

Guest

Auto update install 6 updates this week with no problem, as soon as I started
to check my e-mails the program started to hang! When i tried to write an
e-mail nothing appears for about a minute, then all of a sudden all the text
appears? So Thursday I decided to roll back my PC. Every thing was fine all
programs back to how they was.
Today Auto update installed the same 5 updates, re-booted my PC & outlook
hangs again!!
Any idease please?
 
R

Roady [MVP]

It is caused by KB931768 and Microsoft is looking into the issue right now.
One workaround I noticed is to have Outlook use Outlook Today as the default
startup folder.
 
G

Guest

I have had the same problems since I updated Office 2003 and IE7 May the
12th. The symptoms are:
Opening outlook and reading emails etc. works fine. Hitting Send/Receive
emails from my POP3 accounts works unstable, because sometimes outlook
crashes and close down and restart again and do an error reporting to
Microsoft. Then it works OK again. But after closing outlook, outlook.exe is
still running when you look in the task window under the TAB Processes. If I
don't stop outlook.exe process outlook will hang, if I open it again. I can
then see in the processes, that outlook.exe is running in two processes.
First when these processes are closed, I can open outlook. So until Microsoft
have fixed the problems (hopefully) I check (in the task window under TAB
Processes) about outlook.exe is running after closing outlook. If it is
running I stop it. And I have no problems opening outlook again. I hope this
can help somebody.


Roady said:
It is caused by KB931768 and Microsoft is looking into the issue right now.
One workaround I noticed is to have Outlook use Outlook Today as the default
startup folder.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
King Fob said:
Auto update install 6 updates this week with no problem, as soon as I
started
to check my e-mails the program started to hang! When i tried to write an
e-mail nothing appears for about a minute, then all of a sudden all the
text
appears? So Thursday I decided to roll back my PC. Every thing was fine
all
programs back to how they was.
Today Auto update installed the same 5 updates, re-booted my PC & outlook
hangs again!!
Any idease please?
 
G

Guest

I forgot to mention, that I have the same problem on my daughters PC running
Windows XP and Office 2000.

snejka.dk said:
I have had the same problems since I updated Office 2003 and IE7 May the
12th. The symptoms are:
Opening outlook and reading emails etc. works fine. Hitting Send/Receive
emails from my POP3 accounts works unstable, because sometimes outlook
crashes and close down and restart again and do an error reporting to
Microsoft. Then it works OK again. But after closing outlook, outlook.exe is
still running when you look in the task window under the TAB Processes. If I
don't stop outlook.exe process outlook will hang, if I open it again. I can
then see in the processes, that outlook.exe is running in two processes.
First when these processes are closed, I can open outlook. So until Microsoft
have fixed the problems (hopefully) I check (in the task window under TAB
Processes) about outlook.exe is running after closing outlook. If it is
running I stop it. And I have no problems opening outlook again. I hope this
can help somebody.


Roady said:
It is caused by KB931768 and Microsoft is looking into the issue right now.
One workaround I noticed is to have Outlook use Outlook Today as the default
startup folder.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
King Fob said:
Auto update install 6 updates this week with no problem, as soon as I
started
to check my e-mails the program started to hang! When i tried to write an
e-mail nothing appears for about a minute, then all of a sudden all the
text
appears? So Thursday I decided to roll back my PC. Every thing was fine
all
programs back to how they was.
Today Auto update installed the same 5 updates, re-booted my PC & outlook
hangs again!!
Any idease please?
 

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