Office 2003 File Browsing Problem

[Guest]

I’m running Office 2003 on Vista Business Edition. If I do File Open and
then click on the drop down arrow to browse to directory, it takes about 30
seconds to a minute for the program to respond. This is true for all of the
Office applications. It is also true when I do a Save As. I do not have
this problem with any none Office application. For example I do not have
this problem with Photoshop CS3.

I have SP2 for Office 2003 installed. Windows is set to auto download and
install updates.

The computer is at work. We are on a network.

To work around the problem, I have stopped opening files within Office
applications. Instead, I open file explorer and double click on the Word or
Excel file I want to work on. File explorer does not exhibit any slow down,
or non-responsiveness.

Any help would be appreciated.

 

[Ramesh, MS-MVP]

Hi HughChemist,

See if this article helps:

The program stops responding when you try to open or to save a file in an Office 2002 program, in an Office 2003 program and in an Office 2007 program:
http://support.microsoft.com/kb/313937

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I’m running Office 2003 on Vista Business Edition. If I do File Open and
then click on the drop down arrow to browse to directory, it takes about 30
seconds to a minute for the program to respond. This is true for all of the
Office applications. It is also true when I do a Save As. I do not have
this problem with any none Office application. For example I do not have
this problem with Photoshop CS3.

I have SP2 for Office 2003 installed. Windows is set to auto download and
install updates.

The computer is at work. We are on a network.

To work around the problem, I have stopped opening files within Office
applications. Instead, I open file explorer and double click on the Word or
Excel file I want to work on. File explorer does not exhibit any slow down,
or non-responsiveness.

Any help would be appreciated.