office 2003 add a button to a toolbar should actually WORK

[Guest]

I have owned many versions of MS office and they all have worked the same
way. To add a button to your tool bar you go to view/customize/commands/drag
the button to the toolbar/close. Then from now on the button is there. But
THIS version doesn’t do that. Even though it says it does. I add the button
( at least 4 times now). Close, and the next time I reboot the computer my
button is GONE!

Why does this happen and how do I or microsoft fix it?

I think this is a BUG. Any ideas anyone?

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[Jay Freedman]

I have owned many versions of MS office and they all have worked the same
way. To add a button to your tool bar you go to view/customize/commands/drag
the button to the toolbar/close. Then from now on the button is there. But
THIS version doesn’t do that. Even though it says it does. I add the button
( at least 4 times now). Close, and the next time I reboot the computer my
button is GONE!

Why does this happen and how do I or microsoft fix it?

I think this is a BUG. Any ideas anyone?

Normally Word 2003 behaves the same in this respect as previous
versions. Something in your setup is interfering with it -- and it is
NOT Microsoft's fault.

Do you have Adobe Acrobat 7? If so, its add-in prevents saving
Normal.dot. See the last section of
http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm for
instructions.

If that isn't it, you need to find out why Normal.dot isn't being
saved, or perhaps is being overwritten each time you restart Word.
This could be a network login script or something like that.

As a workaround, you can save the toolbar changes in a new template,
and save that in the Startup folder (see the Tools > Options > File
Locations dialog for its location).

--
Regards,
Jay Freedman
Microsoft Word MVP
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