OE6 - Outlook 2007 Import Woes

[Guest]

So my workplace uses the backward 2000 Office suite, and they're too cheap to
upgrade. Needless to say, since my boss archives all of his e-mails, he ran
up against the 2GB limit last year, long before I was hired. Apparently
unable to find support.microsoft.com and troubleshoot, he gave up and just
started using OE6 instead.

I finally convinced him to CONSIDER upgrading to Office 2007, so he
immediately downloaded the demo and tried to start using Outlook again.
Outlook found the old PST store and started using it just fine, but obviously
my boss has been using OE6 for a year, so he needs those e-mails and contacts
too.

Easy, right? File->Import->Internet addresses & messages->OE6. It runs, and
says that it has imported "0 of 1 messages." What? He has hundreds of
messages in dozens of folders!

I have no idea what this guy did to his computer last year when Outlook 2000
acted up on him, but I'm starting to think he damaged something. Anyone's
thoughts would be GREATLY appreciated.

Thanks!

Teddy

 

[Roady [MVP]]

First of all you'll need to start with a new pst-file since the old one is
still full since it is in ANSI format (limited to 2GB).

Once you've created a new pst-file and set it as the default delivery
location you can use Export from within OE to export or your messages to
Outlook 2007.

 

[Guest]

Thanks! We'll give it a try and I'll report back...

T

First of all you'll need to start with a new pst-file since the old one is
still full since it is in ANSI format (limited to 2GB).

Once you've created a new pst-file and set it as the default delivery
location you can use Export from within OE to export or your messages to
Outlook 2007.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

So my workplace uses the backward 2000 Office suite, and they're too cheap
to
upgrade. Needless to say, since my boss archives all of his e-mails, he
ran
up against the 2GB limit last year, long before I was hired. Apparently
unable to find support.microsoft.com and troubleshoot, he gave up and just
started using OE6 instead.

I finally convinced him to CONSIDER upgrading to Office 2007, so he
immediately downloaded the demo and tried to start using Outlook again.
Outlook found the old PST store and started using it just fine, but
obviously
my boss has been using OE6 for a year, so he needs those e-mails and
contacts
too.

Easy, right? File->Import->Internet addresses & messages->OE6. It runs,
and
says that it has imported "0 of 1 messages." What? He has hundreds of
messages in dozens of folders!

I have no idea what this guy did to his computer last year when Outlook
2000
acted up on him, but I'm starting to think he damaged something. Anyone's
thoughts would be GREATLY appreciated.

Thanks!

Teddy

 

[Guest]

Great call! Your workaround worked like a charm. I especially appreciate it
since I'm DESPERATE for an upgrade - any upgrade - from the 2000 suite, and
if his first experience was a bad one, then my chance would have been shot.

Thanks again,

Teddy

First of all you'll need to start with a new pst-file since the old one is
still full since it is in ANSI format (limited to 2GB).

Once you've created a new pst-file and set it as the default delivery
location you can use Export from within OE to export or your messages to
Outlook 2007.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

So my workplace uses the backward 2000 Office suite, and they're too cheap
to
upgrade. Needless to say, since my boss archives all of his e-mails, he
ran
up against the 2GB limit last year, long before I was hired. Apparently
unable to find support.microsoft.com and troubleshoot, he gave up and just
started using OE6 instead.

I finally convinced him to CONSIDER upgrading to Office 2007, so he
immediately downloaded the demo and tried to start using Outlook again.
Outlook found the old PST store and started using it just fine, but
obviously
my boss has been using OE6 for a year, so he needs those e-mails and
contacts
too.

Easy, right? File->Import->Internet addresses & messages->OE6. It runs,
and
says that it has imported "0 of 1 messages." What? He has hundreds of
messages in dozens of folders!

I have no idea what this guy did to his computer last year when Outlook
2000
acted up on him, but I'm starting to think he damaged something. Anyone's
thoughts would be GREATLY appreciated.

Thanks!

Teddy

 

[Roady [MVP]]

You're welcome! I'm sure you'll love the upgrade ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Great call! Your workaround worked like a charm. I especially appreciate
it
since I'm DESPERATE for an upgrade - any upgrade - from the 2000 suite,
and
if his first experience was a bad one, then my chance would have been
shot.

Thanks again,

Teddy

First of all you'll need to start with a new pst-file since the old one
is
still full since it is in ANSI format (limited to 2GB).

Once you've created a new pst-file and set it as the default delivery
location you can use Export from within OE to export or your messages to
Outlook 2007.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

So my workplace uses the backward 2000 Office suite, and they're too
cheap
to
upgrade. Needless to say, since my boss archives all of his e-mails, he
ran
up against the 2GB limit last year, long before I was hired. Apparently
unable to find support.microsoft.com and troubleshoot, he gave up and
just
started using OE6 instead.

I finally convinced him to CONSIDER upgrading to Office 2007, so he
immediately downloaded the demo and tried to start using Outlook again.
Outlook found the old PST store and started using it just fine, but
obviously
my boss has been using OE6 for a year, so he needs those e-mails and
contacts
too.

Easy, right? File->Import->Internet addresses & messages->OE6. It runs,
and
says that it has imported "0 of 1 messages." What? He has hundreds of
messages in dozens of folders!

I have no idea what this guy did to his computer last year when Outlook
2000
acted up on him, but I'm starting to think he damaged something.
Anyone's
thoughts would be GREATLY appreciated.

Thanks!

Teddy