OE6 freezes up and will not connect to email server

[Guest]

OE6 seems permanently hung up (frozen) refusing to connect up with the e-mail
server, I have rebooted numerous times with no success. WinXP has been
installed for months with IE7 and OE6 with no problems until now. HELP!

 

[PA Bear]

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

 

[Guest]

Hi, Do a system restore to before you had this problem?

Hope this helps,

fletch

 

[Alias]

OE6 seems permanently hung up (frozen) refusing to connect up with the e-mail
server, I have rebooted numerous times with no success. WinXP has been
installed for months with IE7 and OE6 with no problems until now. HELP!

Try going into Safe Mode and opening OE. If it opens, make sure that you
don't have ANY messages in the default folders such as Inbox, Sent
Items, Deleted Items or Drafts. Move any messages into user created
folders that are created under Local Folders. Then click on Outlook
Express at the top of the folder tree and then File/Folder/Compact All
Folders and don't touch your mouse or keyboard until it's done.