OE files and folders vanished

[Guest]

I went to XP new users, searched for DBX and DB files as one directed
start-seaarch-file & folders-all or part of the file name; search was zero.

Was using OE e-mail 3/4 of the day normally. Out of nowhere all the folders
were gone, "show all messages" etc. were gone. I clicked local folders, empty
'cept for the normal inbox, sent, drafts, delete, etc. All info filed were
gone.

I know new ones came in I heard the notification. My address book is ok, my
sent file is apparent. Some recent messages showed up as spam. Using
another's directions I disabled web site filter on my virus protection (it
had been on) but never caused a problem. I did receive an alert from
PC-cillin when I hit one web page and I closed it immediately when allerted.
But even after that the OEX continued to work properly.

These folders contained my bills and paid bills folders to name a few
important and necessary ones.

I have notified Call Wave to cancel my incoming calls service, I deleted it
as a program in add/remove programs (altho th icon still appears but it
probably takes a bit of time for that to go thru. Even so, OEX still remained
working.

I worked with ISP for 3 hrs with two different helpers. I checked my
anti-virus for quarantined files and there were none. I don't know anything
else to do at this point.

Oh Geeze Louise! Got a DSL installation this afternoon arranged, but was
told OEX would not hinder that process.

Waiting for Superman to come and save the day!

 

[Guest]

You probably still own the data. You are simply set to use a new set of *.DBX
files. (Called 'using a new Identity'. Take a look at the File menu in OE and
you will see a "Manage Identities" item). You can locate the folder used for
storing this Identity at OE,. tools menu, Options, Maintenance tab, "Store
Folder" button. (Mine looks like this: C:\Documents and
Settings\Administrator\Local Settings\Application
Data\Identities\{985E6AEA-76C0-4E20-974F-0FBD36506FFA}\Microsoft\Outlook
Express) The long number folder is the identity.

If you did not find ANY '*.dbx' files, you simply failed to look for them
correctly. You would not be getting mail if none existed.

The "Import" feature on OE's File menu might let you recover the data.

 

[Guest]

You probably still own the data. You are simply set to use a new set of *.DBX
files. (Called 'using a new Identity'. Take a look at the File menu in OE and
you will see a "Manage Identities" item). You can locate the folder used for
storing this Identity at OE,. tools menu, Options, Maintenance tab, "Store
Folder" button. (Mine looks like this: C:\Documents and
Settings\Administrator\Local Settings\Application
Data\Identities\{985E6AEA-76C0-4E20-974F-0FBD36506FFA}\Microsoft\Outlook
Express) The long number folder is the identity.

If you did not find ANY '*.dbx' files, you simply failed to look for them
correctly. You would not be getting mail if none existed.

The "Import" feature on OE's File menu might let you recover the data.

C:\Documents and Settings\Jaemy\Local Settings\Application
Data\Identities\{5647D4C8-75C4-4622-8B2F-654EB3907185}\Microsoft\Outlook
Express.
Sorry I'm so dimwitted!

 

[Guest]

Mark I found them with your instr. went to Tools, Options, Maintainance,
Store Folders, I copied the ID address, opened Control Panel, pasted the ID
into the aaddress bar, clicked Go and they were there. BUT: I tried
everything to put them into new folders in OEX without success. When I tried
to open the dbx folders I got: Firefox asking me what I wanted to do. Open or
save to disk. I marked open, nothing happened except the same message
returned. I read in the Help I could drag them; so I made a new folder in OEX
and tried to drag it into it. When I tried to open it within the new folder,
Firefox again asked me what I wanted to do. I did "search", move folder (into
the newly created one)
nothing. Sometimes a new message form appeared with an icon in the
attachment field. Couldn't open it either without Firefox asking me what to
do with it. I really quite good at following directions the methods worked
but when moved I couldn't open them, not even on the OE page where the
folders are
More than frustrated and at a loss. I hope you can give me some more help
and time; or suggest another route or forum even. A good 8 hrs. I've tried.