OE address book can't be accessed

[howard]

My mother is using OE until we can fix her Outlook. Her old address book
has addresses which apparently work, but we can't add addresses, nor does
anything happen when we try to open the address book.

When she closes OE after this, she gets an error message which gets sent to
Microsoft.

How do we access the address book correctly?

 

[Guest]

-----Original Message-----
My mother is using OE until we can fix her Outlook. Her old address book
has addresses which apparently work, but we can't add addresses, nor does
anything happen when we try to open the address book.

When she closes OE after this, she gets an error message which gets sent to
Microsoft.

How do we access the address book correctly?
.
sounds like the outlook/outlook express is corrupt

causing both issues so the answer is to fix or reinstall
the mail programs.

 

[Wesley Vogel]

howard;
What error message(s) are you getting?

In

 

[PA Bear]

See http://insideoe.tomsterdam.com/files/wab.htm#share,
http://support.microsoft.com/?kbid=191946 and
http://support.microsoft.com/?kbid=269777.

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

Is there a DWORD named UseOutlook and is its value set to 1 (one)?

If so, Address Book is configured to share contacts with Outlook, even if
you don't use it (can happen with the install of Office). Change the value
to 0 (zero), Address Book should be available to you and all should be well.
(If that DWORD is not present, don't create it.)
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress

HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/