Obscure Outlook 2000/PAB question

  • Thread starter Dame Joselyn Van Hire
  • Start date


Dame Joselyn Van Hire

Hi All,

It's me again with another obscure Outlook 2000 query :)

OK, one of my user's is creating a blank e-mail, pasting in template
text, adding a PAB personal address book entry (this is a kind of
distribution list contain 'x' amount of external email addresses) and
then moving/copying this e-mail into the 'drafts' folder of a
secondary, shared mailbox. He hopes to create a slew of these emails
for colleagues of his who also have access to this shared mailbox....

This is where the problem begins. His colleagues then merrily go into
the drafts folder of the shared mailbox and open the e-mail, complete
with title, text and PAB address but when they go to press 'send',
Outlook crashes.

Same happens to me when I grant myself experimental access. I go into
this mailbox, open the email (no problem) but when I click 'send',
Outlook crashes. Just before that, if I double click on the PAB entry
in the To... field, I get the error message:

"Cannot perform the requested operation. The command selected is not
valid for this recipient"

I'm guessing only the creator of an email with a personal address book
entry can use this email???

Any thoughts greatly appreciated.



Sue Mosher [MVP-Outlook]

Your analysis is quite correct. If the user types the names into the To field instead, then message should be usable.

Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

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