ntoskrnl.exe

J

Jeffrey Williams

I keep having this problem with getting a blue screen with
an error to the ntoskrnl.exe file. This happens after I
have been on my computer for a period of time. Perhaps
someone has had the same problem. This is with Windows
2000 Professional. Thanks.
 
D

Daniel Chang [MSFT]

Unfortunately, there are multiple causes for this--usually a driver is
causing the blue screen. If you noticed this happened after installing some
driver, please update your drivers to the latest revs provided by the
manufacturer.

You may also contact Microsoft to have the memory dump (memory.dmp can be
generated when the machine blue screens) analyzed which may point at the
problematic driver.

Microsoft support options vary in cost. You can find out about your support
options at:

http://support.microsoft.com/default.aspx?pr=cntactms&style=home

--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: I keep having this problem with getting a blue screen with
: an error to the ntoskrnl.exe file. This happens after I
: have been on my computer for a period of time. Perhaps
: someone has had the same problem. This is with Windows
: 2000 Professional. Thanks.
 

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