Ntkrnlmp.exe

S

SKnOR

I'm having problems with a PC (Windows 2000sp4, up-to-date with patches) that
will not shut off. It reboots when I select shutdown or shutdown and power
off. I looked at the event viewer and found a bugcheck (0x0000009F). It's
generating small dump files. I ran the dump files through the windg utility
and it identified "Ntkrnlmp.exe" as the problem child. What's my next step?
(p.s. This does not involve Quicken.)
 
B

Buffalo

SKnOR said:
I'm having problems with a PC (Windows 2000sp4, up-to-date with
patches) that will not shut off. It reboots when I select shutdown
or shutdown and power off. I looked at the event viewer and found a
bugcheck (0x0000009F). It's generating small dump files. I ran the
dump files through the windg utility and it identified "Ntkrnlmp.exe"
as the problem child. What's my next step? (p.s. This does not
involve Quicken.)

http://www.annoyances.org/exec/forum/win2000/t999618341 may help.
Buffalo
 
B

Buffalo

SKnOR said:
I'm having problems with a PC (Windows 2000sp4, up-to-date with
patches) that will not shut off. It reboots when I select shutdown
or shutdown and power off. I looked at the event viewer and found a
bugcheck (0x0000009F). It's generating small dump files. I ran the
dump files through the windg utility and it identified "Ntkrnlmp.exe"
as the problem child. What's my next step? (p.s. This does not
involve Quicken.)

http://www.annoyances.org/exec/forum/win2000/t999618341 may help.
Buffalo
 

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