ntkrnlmp.exe

[Guest]

I am trying to install Win2k and I get an error message on using the first
floppy: ntkrnlmp.exe could not be loaded, setup can not continue. error code 7

I searched the knowledge base and found an answer that was for xp, press f7
when it asked about installing a third party scsi or raid controller. That
did not work and I got the same message.

I throught maybe the disks were bad so I created new ones from the cd, same
error

I tried using makebt32, same error.

I tried a different hard drive, same error.

I tried same hard drive different computer, same error.

I think I have tried everything and still can not get the installation past
the first floppy.

Help

Thanks
K

 

[John John]

Probably just a typo but it's F6 you have to press to install "Mass
Storage Device" (SCSI) drivers, not F7. See if this can help:

"Ntkrnlmp.exe Could Not Be Loaded. The Error Code Is 7" Error Message
Occurs During Windows Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;318729

According to that article the cause is:


• There are incorrect settings in the computer's basic input/output
system (BIOS) configuration.

-or-

• One or more of the random access memory (RAM) modules that is
installed on the computer is faulty.

John

 

[Guest]

If I was installing a mass storage device or raid driver yeah, but that is
not the case. I wish I had printed out the article, it said to press F7 when
the prompt came up to press F6. That was the fix, though it was for
installing XP not 2000.

I checked the article and it was not much help. I have used three different
hard drives, two different computers and either 128mb, 192mb or 256mb of ram.
The computers max is 384 and other computers, same make and model have had
2000 installed with no problems.

Can I boot from the cd even though there is no OS on the drive?

Kevin

 

[John John]

Well yes, you can boot from the Windows 2000 installation CD, that's how
most everyone installs Windows 2000! The boot diskettes are not used
often nowadays. You need to go in the BIOS and set the pc boot order so
that the CD is set to boot before the hardrive. Is this a genuine
Microsoft Windows 2000 cd or is it an OEM cd? You do know that you
can't install an OEM on a different make/brand of pc?

John

 

[Guest]

The disk is not an OEM version. But I do not think it is bootable. I got this
disk when I went to a computer repair course. It contains win2k, win2k server
and win2k advanced server.

Can I copy the win2k folders off the disk, make a bootable iso image and use
that to install?

Kevin

 

[John John]

If the CD is not bootable or if the computer BIOS doesn't support
booting from the CD-ROM then you will have to use the 4 setup floppies.
As to making a bootable image with a non-booting disk I don't have
experience to advise you on that, I just don't know. Maybe the CD that
you have might be damaged, perhaps some files on it are corrupt. You
could try downloading a set of setup boot disks from bootdisk.com. You
could also try booting the pc with a Windows 98 startup diskette then
navigate to the CD drive and run winnt.exe (in the I386 folder), that
should work.

John

 

[Guest]

Thanks, I will try that tonight after work.

If the CD is not bootable or if the computer BIOS doesn't support
booting from the CD-ROM then you will have to use the 4 setup floppies.
As to making a bootable image with a non-booting disk I don't have
experience to advise you on that, I just don't know. Maybe the CD that
you have might be damaged, perhaps some files on it are corrupt. You
could try downloading a set of setup boot disks from bootdisk.com. You
could also try booting the pc with a Windows 98 startup diskette then
navigate to the CD drive and run winnt.exe (in the I386 folder), that
should work.

John

 

[Guest]

Hi Kevin,
Try setting the BIOS to default settings.

Try setting the BIOS to failsafe settings.

Disable the L1 internal cache in the BIOS, and try again. If setup can get
to the
"Welcome to Windows 2000 Setup" screen with L1 cache disabled, then the CPU
or
motherboard will need to be serviced.

Thanks,
Lukesh