NTBackup Fails during Save of System State

[Guest]

I am trying to Backup the System State of my Win XP Pro CPU and I get this
failure report. How can I get this to work correctly. I have Administrator
priveleges. Log follows:

Backup Status
Operation: Backup
Active backup destination: File
Media name: "BackupSys23Jun2006.bkf created 6/24/2006 at 7:01 AM"

Backup (via shadow copy) of "System State"
Backup set #1 on media #1
Backup description: "Set created 6/24/2006 at 7:01 AM"
Media name: "BackupSys23Jun2006.bkf created 6/24/2006 at 7:01 AM"

Backup Type: Copy

Backup started on 6/24/2006 at 7:01 AM.

Error: Could not access portions of directory System State\COM+ Class
Registration Database.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.


Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Backup completed on 6/24/2006 at 7:02 AM.
Directories: 173
Files: 3009
Bytes: 459,721,263
Time: 1 minute and 17 seconds
Critical files that make up System State were not successfuly backed up.
Restoring this backup set will cause system failure.

 

[Guest]

ensure that you select the "shadow" option. this creates a shadow copy of
your system that can be backed up. without the selection, the ntbackup may
be using those files that are locked because they are in use.

 

[Guest]

also, i think your backup should have taken a bit longer than a minute. you
need to place check marks against all those program files and system files
and system state files you will need in the event of a restore.

 

[Guest]

Shadow Option is turned on.

--
Don Baechtel

ensure that you select the "shadow" option. this creates a shadow copy of
your system that can be backed up. without the selection, the ntbackup may
be using those files that are locked because they are in use.

 

[Guest]

All I am trying to Backup is the System State, that's all I have checked.
Backup terminates on its own.

If I check System State and All files on C and D drives, I get the same
errors after 3.5 hours of Backup.

 

[Guest]

yeh, a full ntbackup should take about that much time. did you check the
option to use shadow copy and to verify? you see if there is no shadow of
your system files/state then those files are actively being used and locked.
the shadow creates "a shadow" of them so that they can be backed up? since
most of the other files are not actively in use, they were backedup even if
you didn't have shadow turned on. incidently, do you also have the restore
capability working ok too?

 

[Guest]

I have Shadow Copy and Verify turned on.

Nothing is working since the Backup will not complete without serious errors.

What are causing these errors and how do I get around them?

 

[Guest]

http://technet2.microsoft.com/Windo...523d-48ac-8825-e850b0e548841033.mspx?mfr=true

the link above should fix you right up....

 

[Guest]

i would also like to suggest you look into recovery via disk images. here is
a link that will take you into this methodology
http://www.runtime.org/dixml.htm

my success rate for restoring via ntbackup was not good. but my success
rate with disk images was very good, reliable and perfect. check it out. i
don't use this particular software, but i did switch over from the
unreliability of ntbackups to recovery via disk images. unfortunately, i
spent many many hours backing up and all files were presumed backup's and no
faults noted by ntbackup. however, when it came time to restore, it was
always a disappointment and regularly required a windows repaird to fix the
system files that were not properly restored by ntbackup....

 

[Guest]

I tried the procedure that you referenced. It fails with the same failure
messages that I mentioned in my original post. How do I get around those
errors?

 

[Guest]

Unfortunately, i don't have any other ideas. Maybe you should not rely on it
as a safegaurd. Possibly, if you buy a premium backup software like from
norton or something, you will get better results. I use disk imaging.
It has worked perfectly each time. Never had any headaches since i;ve used
this method....... (It does appear that there may be a problem with your
system even if the command line instructions specific for backing up the
system state, do not work. Maybe a windows repair might help.)
There is a search field on this news group. Try entering some search
criterias and pull up the threads that have been responded too ).... sorry,

 

[Guest]

Doesn't anyone know how to make this Windows NTBackup work without failures?
What do the Microsoft guys have to say about this software being unreliable
and untrustworthy? If this is a feature of Windows XP shouldn't it work
properly?

Where is the Microsoft Support when you need it?

 

[Kerry Brown]

Doesn't anyone know how to make this Windows NTBackup work without
failures? What do the Microsoft guys have to say about this software
being unreliable and untrustworthy? If this is a feature of Windows
XP shouldn't it work properly?

There is something wrong on your system. It sounds like it is beyond solving
via a newsgroup. I use NTBackup to back many servers and workstations
without problems. It is a very hard program to learn but once learned it is
very powerful. It is also a very hard program to troubleshoot. Until you
figure out what is wrong with your system you should look for a different
backup solution.

 

[Guest]

Still no Help trying to find out why NTBackup is failing or how to get it to
work properly other than try something else that might work better or give me
more insight into the exact problem.

Is it too much to ask of Microsoft programs to work as they should without
failures or to provide better diagnostic information so that a solution to
the failure can be found? Guess so.

Isn't this newsgroup suppose to provide support for Windows XP and the
problems encountered with it? Is that too much to ask from this Newsgroup?

 

[Kerry Brown]

There are too many variables in your situation to troubleshoot without
actual physical access to the machine. It could be a bad driver, a hardware
problem, malware, security program or whatever. This newsgroup is a peer to
peer support group. No one gets paid. It is not a Microsoft support group.
You are asking for free help. The people that have the knowledge to help you
usually get paid for problems that need this level of help. NTBackup is an
old tape backup program from the Windows NT era. I suspect it will go the
way of the Dodo bird. It is not in the Windows Vista Betas that I have
tried. For actual Microsoft support look here:

http://www.microsoft.com/services/microsoftservices/srv_support.mspx

This is probably not what you want to hear. I'm sorry but it is the reality.

 

[frodo]

is the "MS Software Shadow Copy Provider" SERVICE disabled? set it to
either manual or automatic and try again.

Note when you begin the backup you should see a status msg that says
"trying shadow copy..." or something to that effect. If it can't get the
service to work it'll revert to a regular backup, and you'll see those
"can't access" errors.

Note also that doing a System State backup also copies all the windows
protected files (by default); click the advanced button first, and uncheck
that option, and the backup will JUST copy the system registry hives,
which is a real quick backup (about 12 files instead of hundreds). This
backup also copies the hive files to the \windows\repair directory, much
as Win2000's old, quick, error recovery backup used to do. [System
Restore is now the easiest way to simply back up the reg tho]. But having
a recent copy of the hives in the \repair dir can be handy to have if you
need to use the Recovery Console to resurect a machine.

 

[thecreator]

Hi dbaechtel,

Question: Have you pinned Services to the Start Menu? Makes using
Services easier all the way around. If you did not pin to Start Menu, locate
Services in Administrative Tools in the Control Panel.

Open Services. Scroll down until you locate Volume Shadow Copy and then
Start the Service, even if Set to Manual in Properties because sometimes it
doesn't start up automatically. Close Services then try the Backup again.