J
J C Carol
When I start my laptop, I get the error message:
NT On-Access Scanner service. has encountered a problem
and needs to close. We are sorry for the inconvenience.
Error Signature:
szAppName : szAppVer : 0.0.0.0 szModName :
KERNEL32.DLL
szModVer : 5.1.2600.1106 offset : 00013887
Technical Report Error Report Contents:
C:\DOCUME~1\JCCARO~1\LOCALS~1\Temp\WER13.tmp.dir00
\mcshield.exe.mdmp
C:\DOCUME~1\JCCARO~1\LOCALS~1\Temp\WER13.tmp.dir00
\appcompat.txt
I am unable to delete these files (they nare associated
with a program running)
What can I do to prevent this error message?
Or should this be posted to another forum?
Thanks!
J C Carol
(e-mail address removed)
NT On-Access Scanner service. has encountered a problem
and needs to close. We are sorry for the inconvenience.
Error Signature:
szAppName : szAppVer : 0.0.0.0 szModName :
KERNEL32.DLL
szModVer : 5.1.2600.1106 offset : 00013887
Technical Report Error Report Contents:
C:\DOCUME~1\JCCARO~1\LOCALS~1\Temp\WER13.tmp.dir00
\mcshield.exe.mdmp
C:\DOCUME~1\JCCARO~1\LOCALS~1\Temp\WER13.tmp.dir00
\appcompat.txt
I am unable to delete these files (they nare associated
with a program running)
What can I do to prevent this error message?
Or should this be posted to another forum?
Thanks!
J C Carol
(e-mail address removed)