notebook network loss

[Guest]

My son has a dell notebook. We have wireless networking. His notebook keep
losing our network. Pls help

 

[Dave]

Do you have a 2.4ghz cordless phone in the house?

 

[Shenan Stanley]

My son has a dell notebook. We have wireless networking. His
notebook keep losing our network. Pls help

Latest wireless nic driver installed?
Using the native utility from the manufacturer or the Windows wireless
utility?
Power managment turned off on the wireless nic?
Does he lose connectivity "anywhere" and "anytime"?

 

[Guest]

we have cordless it is probably 2.4 why? how will this help me solve my
problem?

 

[Guest]

what is nic driver? I have no idea what your talking about. He does lose
connection anywhere. In his room, or 3 feet from my computer with wireless
basestation.

 

[Malke]

what is nic driver? I have no idea what your talking about. He does
lose
connection anywhere. In his room, or 3 feet from my computer with
wireless basestation.

By "nic driver", Shenan means the driver software for your son's
wireless network adapter. The other questions mean is your son using
the wireless management software that came with the laptop's wireless
adapter or the Windows wireless management program.

Try this:

1. Change your wireless channel. Do this by configuring your router.
Most routers are configured by putting the router IP address into the
addressbar of a browser; i.e., 192.168.1.0 for a Linksys. Refer to your
router manual for instructions. If you no longer have the router
manual, go to the router mftr.'s website where you will find the manual
and/or instructions about configuring the device.

2. While in the router's configuration panel, make sure you have changed
the SSID from the default (like "Linksys" for a Linksys) to something
unique that you will recognize. If you didn't do this, then there is
the possibility that your son's laptop is connecting to a neighbor's
router instead of yours since most people don't change the default
SSID. Make sure you have also set up encryption. See links below for
basic help.

3. On your son's laptop, go to Control Panel>System>Hardware>Device
Manager. Expand the Network Adapters category and find the wireless
adapter. Double-click it to get its Properties. If there is a Power
Management tab, click on it and uncheck the box that says "Allow
Windows to turn off this device when not in use".

If that solves the problem, great. If not, post back with results OR - a
better choice for you might be to have a professional or knowledgeable
friend (someone *really* knowledgeable, not just someone who says he
is) come over and set this up for you.

Wireless - Basic Configuration -
http://www.ezlan.net/Wireless_Config.html
Wireless - Basic Security - http://www.ezlan.net/Wireless_Security.html
MVP Barb Bowman on wireless security - http://tinyurl.com/56fc5

Malke

 

[Dave]

I've had problems with a 2.4ghz cordless phone interferring with my wireless
home network. I can be on my wireless laptop and all is fine. My wife
picks up the cordless phone and makes a call. The connection to the laptop
will drop or become very slow. Then when she hangs up all is well again.
I've just been telling her to stay off the phone.

 

[Shenan Stanley]

My son has a dell notebook. We have wireless networking. His
notebook keep losing our network. Pls help

Latest wireless nic driver installed?
Using the native utility from the manufacturer or the Windows
wireless utility?
Power managment turned off on the wireless nic?
Does he lose connectivity "anywhere" and "anytime"?

what is nic driver? I have no idea what your talking about. He
does lose connection anywhere. In his room, or 3 feet from my
computer with wireless basestation.

This could help you, as well as help you understand the questions being
asked (siunce you could search for unknown terms, etc..)

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )

Beyond that.. I asked, in simplified terms:

1) Are you using the latest software driver for the wireless network device
in your son's laptop that can be downloaded from the manufacturer's web page
(the manufacturer of the wireless network device and/or laptop) - the
software driver is what allows the device to communicate properly with the
operating system (likely Windows XP in this case.)

2) Are you using the Windows Zero Configuration Wireless Utility to
configure wireless or are you using the wireless devices manufacturer
provided utility to manage it?

3) Does the wireless device have any power management features? You may
have to use the first link (google) to find out about advanced features of
the particular device you have.

Being that he loses connection anywhere/anytime - it sounds more and more
like a bum driver, bum software controlling the hardware or a power
management issue for the wireless device.

 

[Guest]

thank you malke. I did what you said I changed the channel and it seemed to
work.

 

[Malke]

thank you malke. I did what you said I changed the channel and it
seemed to work.

Excellent! Thanks for taking the time to let me know.

Malke