Not TCP/IP Socket Support

[John Heater]

I had a Windows XP Pro system working for over 1 year, I
then installed Norton AntiVirus 2004, all was working
fine. I then uninstalled that and reinstalled Norton
AntiVirus 2003. Since then I can not do anything that
requires TCP/IP SOCKET SUPPORT. Even a Dialup connections
fails at the socket connection. The orginal connection
was LAN support over 3COM 100 BASE-T connection. Using
NetBui over TCP/IP.

If you have any idea how to get it back up and running
please email me thanks..

 

[John Heater]

Every entry in there has the two fields you said too keep.

I am at a loss as too why this happen. like I said it
worked for over a year without errors. what gets me is
even dialin with netzero or aol doesn't work either. it
connects and then stats no tcp/ip connection possable.

-----Original Message-----
I have traced several of these problems to improperly configured winsock
LSPs. Run "winmsd" and go to

Components/Network/Protocol. Look at the

names in the list, anything with "MSAFD" in it or the "RSVP xxx Service
Provider" should be fine. Anything else is suspect, and uninstalling the
owning program might help.

If that fails or your provider list is empty, you may need to rebuild the
catalog from scratch. The following instructions will rebuild your catalog
for TCP/IP. If you are using any other transports (If you don't know, then
you probably aren't) then you will have to reinstall them as well.


1. Backup and delete the following registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winso ck

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winso

ck2

2. Reboot

3. Go to the network connections folder, right click the icon for your
network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot


--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

I had a Windows XP Pro system working for over 1 year, I
then installed Norton AntiVirus 2004, all was working
fine. I then uninstalled that and reinstalled Norton
AntiVirus 2003. Since then I can not do anything that
requires TCP/IP SOCKET SUPPORT. Even a Dialup connections
fails at the socket connection. The orginal connection
was LAN support over 3COM 100 BASE-T connection. Using
NetBui over TCP/IP.

If you have any idea how to get it back up and running
please email me thanks..

.

 

[Ken Wickes [MSFT]]

You might try rebuilding the catalog as described anyway. If it works then,
you can try installing Norton again.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Every entry in there has the two fields you said too keep.

I am at a loss as too why this happen. like I said it
worked for over a year without errors. what gets me is
even dialin with netzero or aol doesn't work either. it
connects and then stats no tcp/ip connection possable.

-----Original Message-----
I have traced several of these problems to improperly configured winsock
LSPs. Run "winmsd" and go to

Components/Network/Protocol. Look at the

names in the list, anything with "MSAFD" in it or the "RSVP xxx Service
Provider" should be fine. Anything else is suspect, and uninstalling the
owning program might help.

If that fails or your provider list is empty, you may need to rebuild the
catalog from scratch. The following instructions will rebuild your catalog
for TCP/IP. If you are using any other transports (If you don't know, then
you probably aren't) then you will have to reinstall them as well.


1. Backup and delete the following registry keys

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winso ck

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winso

ck2

2. Reboot

3. Go to the network connections folder, right click the icon for your
network connection, and select properties.

4. Click install, choose "protocol", and click "add..."

5. Click "Have Disk...", enter "\windows\inf", click OK

6. Select "Internet Protocol (TCP/IP), click OK

7. When the process in complete, reboot


--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

I had a Windows XP Pro system working for over 1 year, I
then installed Norton AntiVirus 2004, all was working
fine. I then uninstalled that and reinstalled Norton
AntiVirus 2003. Since then I can not do anything that
requires TCP/IP SOCKET SUPPORT. Even a Dialup connections
fails at the socket connection. The orginal connection
was LAN support over 3COM 100 BASE-T connection. Using
NetBui over TCP/IP.

If you have any idea how to get it back up and running
please email me thanks..

.