Not receiving incoming mail on laptop

[imfirst]

I have Windows Vista on both my desktop and laptop and I'm using windows mail
on both. My ISP is with comcast. I'm getting incoming mail on the desktop,
but not receiving any incoming mail on my laptop. I've checked and compared
all the settings for both and they match. Can someone tell me why I'm not
receiving incoming mail on my laptop? And what I can do to fix the problem.

 

[Richard in AZ]

I have Windows Vista on both my desktop and laptop and I'm using windows mail
on both. My ISP is with comcast. I'm getting incoming mail on the desktop,
but not receiving any incoming mail on my laptop. I've checked and compared
all the settings for both and they match. Can someone tell me why I'm not
receiving incoming mail on my laptop? And what I can do to fix the problem.

Do you have either computer set to "leave a copy on the server"?
Do you typically check your mail first on the desktop?

Answer these two questions and then we can most likely guess why.

 

[imfirst]

No, "leave a copy on the server" is not checked on either system.
I just got the laptop last week, so I was checking the desktop first, but
would prefer to check messages on the laptop first.

 

[Richard in AZ]

No, "leave a copy on the server" is not checked on either system.
I just got the laptop last week, so I was checking the desktop first, but
would prefer to check messages on the laptop first.

If two computers want to see the same mail, one of them has to leave a copy on the server.
Think of it as a post office box. The first one there gets all the mail and there is nothing left for the second inquiry.
Set the laptop to leave a copy of the messages on the server (to be deleted in X days).
Then when you use the laptop "first" to check the messages, there will be a copy for the desktop to download.

Note: when you access a POP server, you download the messages to your computer and the server deletes their copy if you don't instruct them to keep a copy. Of course if you do this, you will occasionally get multiple copies of the same message if you don't access the mail with a computer not configured to leave the messages on the server.

 

[imfirst]

It worked...

Thanks Richard, you're the best!

If two computers want to see the same mail, one of them has to leave a copy on the server.
Think of it as a post office box. The first one there gets all the mail and there is nothing left for the second inquiry.
Set the laptop to leave a copy of the messages on the server (to be deleted in X days).
Then when you use the laptop "first" to check the messages, there will be a copy for the desktop to download.

Note: when you access a POP server, you download the messages to your computer and the server deletes their copy if you don't instruct them to keep a copy. Of course if you do this, you will occasionally get multiple copies of the same message if you don't access the mail with a computer not configured to leave the messages on the server.

 

[Richard in AZ]

It worked...

Thanks Richard, you're the best!

No, I am not the best out here, but thanks anyway.