Not receiving all incoming emails

[Guest]

We are running Outlook 2003 and host on our own Exchange Server. Some staff
members are not receiving all of their incoming emails. It seems to be only
a few external sources they can't receive from as it works fine from other
senders. They are not being blocked by any rules/filters/blacklists as far
as I can see. Any suggestions would be appreciated. Thanks.

 

[F.H. Muffman]

We are running Outlook 2003 and host on our own Exchange Server.
Some staff members are not receiving all of their incoming emails.
It seems to be only a few external sources they can't receive from as
it works fine from other senders. They are not being blocked by any
rules/filters/blacklists as far as I can see. Any suggestions would
be appreciated. Thanks.

Is the mail even reaching the server? In other words, can they see the mail
in OWA before they fire up Outlook?

 

[Guest]

OWA is not displaying properly. I'm running IE7 in XP Pro. Is there an
update necessary for the new version?

 

[F.H. Muffman]

OWA is not displaying properly. I'm running IE7 in XP Pro. Is there an
update necessary for the new version?

Yes, a few actually.

http://www.microsoft.com/downloads/...ec-4c01-4c41-aa64-c9dbe5ea3f7e&DisplayLang=en

http://support.microsoft.com/kb/911829 is another one as well, iirc.