"Not genuine" Windows after new hard drive installed

[Guest]

6 months ago, my home PC stopped working as the hard drive had failed. I
naively used someone advertising in the local press to fit a new hard drive
to my machine. Recently I have started getting "not genuine" microsoft
messages.
Originally my home PC was pre-installed with XP Home - but I did not ever
have a copy of the installation CD. I do have a Product Key sticker on the
side of the machine for my original installation. Will this be any use to me
now in converting back to a genuine version of Windows? I was not supplied
with any installation CD when my PC was "repaired".

 

[Carey Frisch [MVP]]

Please follow this WGA troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012

2. After running the WGA Diagnostic Tool, click
on the "Validation" tab and then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in your post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| 6 months ago, my home PC stopped working as the hard drive had failed. I
| naively used someone advertising in the local press to fit a new hard drive
| to my machine. Recently I have started getting "not genuine" microsoft
| messages.
| Originally my home PC was pre-installed with XP Home - but I did not ever
| have a copy of the installation CD. I do have a Product Key sticker on the
| side of the machine for my original installation. Will this be any use to me
| now in converting back to a genuine version of Windows? I was not supplied
| with any installation CD when my PC was "repaired".