not downloading MSN/Hotmail after upgrading


J

John Keith

I recently upgraded from OL98 to OL2003 and for the most part
everything is working fine. But my MSN/Hotmail account is not
downloading messages. With OL98 I was successfully using POP/SMTP
servers to send and receive my mail. The same POP/SMTP account info I
used with OL98 came through when I installed OL2003 but I've never
been able to receive messages (I get a message saying the connection
to the server was broken). With OL2003 I understand I can use HTTP
service so I set up an account to try and access my mail that way but
still no success (the message this time is server not available). Any
tips on what I need to do to get a successful download?


John Keith
(e-mail address removed)
 
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J

John Keith

I recently upgraded from OL98 to OL2003 and for the most part
everything is working fine. But my MSN/Hotmail account is not
downloading messages. With OL98 I was successfully using POP/SMTP
servers to send and receive my mail. The same POP/SMTP account info I
used with OL98 came through when I installed OL2003 but I've never
been able to receive messages (I get a message saying the connection
to the server was broken). With OL2003 I understand I can use HTTP
service so I set up an account to try and access my mail that way but
still no success (the message this time is server not available). Any
tips on what I need to do to get a successful download?
I saw another string in this group on a similar subject (Why can't I
get my Hotmail account linked to Office/May 8) which raised a couple
of questions relative to my situation.

In that string it was noted that free Hotmail accounts cannot be
downloaded. How can I tell if your account is free or not? I think
mine is not free (it comes bundled with my DSL access from my telco)
but I assume there is some way I can verfiy by logging in to my
MSN/Hotmail account on the web. The fact that I was able to download
my mail when I was using OL98 would seem to suggest I did not have a
free account.

Also in that string it ws noted that OL2000 did not support Hotmail.
From what I see it appears that OL2003 does support Hotmail. Am I
correct about that?


John Keith
(e-mail address removed)
 
B

Brian Tillman

John Keith said:
In that string it was noted that free Hotmail accounts cannot be
downloaded. How can I tell if your account is free or not? I think
mine is not free (it comes bundled with my DSL access from my telco)
but I assume there is some way I can verfiy by logging in to my
MSN/Hotmail account on the web. The fact that I was able to download
my mail when I was using OL98 would seem to suggest I did not have a
free account.

Not necessarily a valid conclusion, but if you're using POP/SMTP as the
account type, then it's most likely true.
Also in that string it ws noted that OL2000 did not support Hotmail.
From what I see it appears that OL2003 does support Hotmail. Am I
correct about that?

Outlook 2002 and later support HTTP accounts, which is the usual method for
connecting to Hotmail. However, all versions of Outlook support POP/SMTP,
so if that's the way you access your Hotmail account, it should still work.
 
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J

John Keith

I recently upgraded from OL98 to OL2003 and for the most part
everything is working fine. But my MSN/Hotmail account is not
downloading messages.

Well, it might have been a problem at MSN. Both my POP/SMTP and HTTP
accounts are downloading mail now. The fact that the downloading
problem was first noticed after I upgraded to OL2003 may have been
just coincidental.

Thanks for the comments



John Keith
(e-mail address removed)
 

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