NOT BEING ABLE TO SIGN IN TO MESSENGER

[Guest]

I STARTED HAVING PROBLEMS ABOUT 2 DAYS AGO, WHENEVER I TRY TO SIGN IN TO MESSENGER, A MESSAGE IS DISPLAYED (THE INSTRUCTION AL "0x77f58e20" REFERENCED MEMORY AT "0x1d840ff6". THE MEMORY COULD NOT BE "WRITTEN" CLICK ON OK TO TERMINATE THE PROGRAM/CLICK ON CANCEL TO DEBUG THE PROGRAM.

I ALREADY TRIED REMOVING THE MESSENGER PROGRAM AND DOWNLOADING IT AGAIN, BUT HAS NOT HELPED...I STILL GET THE SAME MESSAGE.

IF SOMEONE COULD HELP ME, I WILL REALLY APPRECIATE IT

THANKS IN ADVANCE

 

[Jonathan Kay [MVP]]

Greetings Jorge,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a
new "instant messaging scanning" feature, which can conflict with Messenger and cause it to
also keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.