Not all emails sending on a mail merge


R

renee

Hi,
I am using Outlook 2007 with word 2007. Sending an email via mail merge to
about 500 people.
The mail merger process goes through fine, but then for some reason, outlook
only sends about 100 of the emails aand thinks the merge has finished.
I have used the merge in outlook 07 to do this numerous times. However since
i have changed computers, this has been occuring.
I have ensured all the recipients are selected and email addresses are still
valid.

Any help would be very greatly appreciated!

Thanks
 
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R

Russ Valentine [MVP-Outlook]

No way to help since there is no information here. The minimum you need to
post is the precise steps you are using, exactly what happens, how you
migrated your Outlook data from your old installation to the new, and how
you configured your Outlook Address Book Service. Include any other
differences between your old installation and your new one and make sure you
have no email scanning enabled.
 
R

renee

lack of information...
well i'll have a look into my virus checker scanning emails and see if that
fixes the problem

Russ Valentine said:
No way to help since there is no information here. The minimum you need to
post is the precise steps you are using, exactly what happens, how you
migrated your Outlook data from your old installation to the new, and how
you configured your Outlook Address Book Service. Include any other
differences between your old installation and your new one and make sure you
have no email scanning enabled.
--
Russ Valentine
[MVP-Outlook]
renee said:
Hi,
I am using Outlook 2007 with word 2007. Sending an email via mail merge to
about 500 people.
The mail merger process goes through fine, but then for some reason,
outlook
only sends about 100 of the emails aand thinks the merge has finished.
I have used the merge in outlook 07 to do this numerous times. However
since
i have changed computers, this has been occuring.
I have ensured all the recipients are selected and email addresses are
still
valid.

Any help would be very greatly appreciated!

Thanks
 
R

renee

Disabling the email scanner did not help, so here is a list of the precise
steps...
1) I am using the "step by step" mail merge wizard
2) I am using an outlook contacts folder as the recipients, and ensuring
they are all selected.

It is a very straightforward mail merge.

I set up outlook on my new pc by importing the data as pst files from an
external hard-drive. The virus checker i am using is AVG.

I set up my email addresses, which are pop3, using information from my ISP.

Any ideas?

Russ Valentine said:
No way to help since there is no information here. The minimum you need to
post is the precise steps you are using, exactly what happens, how you
migrated your Outlook data from your old installation to the new, and how
you configured your Outlook Address Book Service. Include any other
differences between your old installation and your new one and make sure you
have no email scanning enabled.
--
Russ Valentine
[MVP-Outlook]
renee said:
Hi,
I am using Outlook 2007 with word 2007. Sending an email via mail merge to
about 500 people.
The mail merger process goes through fine, but then for some reason,
outlook
only sends about 100 of the emails aand thinks the merge has finished.
I have used the merge in outlook 07 to do this numerous times. However
since
i have changed computers, this has been occuring.
I have ensured all the recipients are selected and email addresses are
still
valid.

Any help would be very greatly appreciated!

Thanks
 
R

Russ Valentine [MVP-Outlook]

Two:
1. You have provided no additional information on how you are doing the
merge. Sooner or later you may need to. There is no such thing as a
"straightforward mail merge" and we still have no idea what you did.
2. Importing is never the correct way to transfer Outlook data. It is an
excellent way to lose or corrupt data, however, which you may well have
done. Did you back up your data before this import so you can now transfer
it correctly?
--
Russ Valentine
[MVP-Outlook]
renee said:
Disabling the email scanner did not help, so here is a list of the precise
steps...
1) I am using the "step by step" mail merge wizard
2) I am using an outlook contacts folder as the recipients, and ensuring
they are all selected.

It is a very straightforward mail merge.

I set up outlook on my new pc by importing the data as pst files from an
external hard-drive. The virus checker i am using is AVG.

I set up my email addresses, which are pop3, using information from my
ISP.

Any ideas?

Russ Valentine said:
No way to help since there is no information here. The minimum you need
to
post is the precise steps you are using, exactly what happens, how you
migrated your Outlook data from your old installation to the new, and how
you configured your Outlook Address Book Service. Include any other
differences between your old installation and your new one and make sure
you
have no email scanning enabled.
--
Russ Valentine
[MVP-Outlook]
renee said:
Hi,
I am using Outlook 2007 with word 2007. Sending an email via mail merge
to
about 500 people.
The mail merger process goes through fine, but then for some reason,
outlook
only sends about 100 of the emails aand thinks the merge has finished.
I have used the merge in outlook 07 to do this numerous times. However
since
i have changed computers, this has been occuring.
I have ensured all the recipients are selected and email addresses are
still
valid.

Any help would be very greatly appreciated!

Thanks
 
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R

Rich/rerat

renee,
1. Is the new PC using the same email acct and ISP as the first PC? If
not,...
a. The new PC's ISP/Mail service may have a limit on the number of
emails allowed to be sent at one time.
b. They may limit total amount of bandwidth that a sending session is
allowed to use, based on the size of the message being sent.
c. Or a combination of both.
d. You may need to break up your merge list into smaller lists, and send
a group at a time. Making sure that they clear the Outbox folder, before
sending the next batch.
2. Disabling email scanning may not be enough for some anti-virus or
security programs.
You may be required to uninstall the antivirus or security program
completely. Then reinstall it using the custom installation feature. And
make sure email scanning is not selected as a component to be reinstalled.

--
Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat
(RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>


Disabling the email scanner did not help, so here is a list of the precise
steps...
1) I am using the "step by step" mail merge wizard
2) I am using an outlook contacts folder as the recipients, and ensuring
they are all selected.

It is a very straightforward mail merge.

I set up outlook on my new pc by importing the data as pst files from an
external hard-drive. The virus checker i am using is AVG.

I set up my email addresses, which are pop3, using information from my ISP.

Any ideas?

Russ Valentine said:
No way to help since there is no information here. The minimum you need to
post is the precise steps you are using, exactly what happens, how you
migrated your Outlook data from your old installation to the new, and how
you configured your Outlook Address Book Service. Include any other
differences between your old installation and your new one and make sure
you
have no email scanning enabled.
--
Russ Valentine
[MVP-Outlook]
renee said:
Hi,
I am using Outlook 2007 with word 2007. Sending an email via mail merge
to
about 500 people.
The mail merger process goes through fine, but then for some reason,
outlook
only sends about 100 of the emails aand thinks the merge has finished.
I have used the merge in outlook 07 to do this numerous times. However
since
i have changed computers, this has been occuring.
I have ensured all the recipients are selected and email addresses are
still
valid.

Any help would be very greatly appreciated!

Thanks
 
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