Not able to send mail to distribution list

[Jammy]

HI all,

I am using Office Outlook 2003.
I am not able to send mail to the distribution lists i have created in
the contacts.
Even if i go to contacts and try to send a message to the list from
there, it is not recognized in the Send To field while sending mail.
Please Help.


Thanks and Regards
Ravpreet Singh

 

[Ben M. Schorr, MVP]

What happens when you try? Do you get an error message?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm

 

[Jammy]

Thanks for your reply, I am not getting any error message.
My distribution list is named "abc", If I type abc in the To field and
click on Send the message that comes is

"Microsoft Office Outlook does not recognize abc"

Do i Have to enable or change any options to use Distribution Lists?

Thanks and Regards
Ravpreet Singh

 

[Klaatu01]

Thanks for your reply, I am not getting any error message.
My distribution list is named "abc", If I type abc in the To field and
click on Send the message that comes is

"Microsoft Office Outlook does not recognize abc"

I am not sure exactly why the "Help" information explains it this way
and, is commonly encountered, the a authors did not explain the logic
behind their answer, but could it apply to your situation?

"If you received a distribution list as an e-mail attachment, only the
e-mail addresses that are in the Global Address List (Global Address
List: The address book that contains all user, group, and distribution
list e-mail addresses in your organization. The administrator creates
and maintains this address book. It may also contain public folder e-
mail addresses.) will work.

HELP TITLED: "Troubleshoot distribution lists" (returned when keywords
[distribution list] searched)
Addresses that are from a Personal Address Book (Personal Address
Book: A customizable address book used to store personal e-mail
addresses you use frequently. However, Contacts offers more advanced
features for this function. Personal Address Book files have a .pab
extension and can be copied to disk.) or Contacts folder will not
work. You will need to get those contacts (contact: Person, inside or
outside of your organization, about whom you can save several types of
information, such as street and e-mail addresses, telephone and fax
numbers, and Web page URLs.) or addresses from the sender and add them
to your Personal Address Book or Contacts folder."

(this has more details then when I copied it, apparently because it
'expanded' the linked explanation)

It sounds like they are saying if you import a list of e-mail
addresses and that is the only thing they contain, that it is not
enough information to form a "complete address" and as such is not
acceptable.

Furthermore, there is this...
HELP TITLED: "Send a distribution list"
"If you want to send a distribution list to someone, and the
distribution list contains members from the Global Address List
(Global Address List: The address book that contains all user, group,
and distribution list e-mail addresses in your organization. The
administrator creates and maintains this address book. It may also
contain public folder e-mail addresses.), be sure that the recipient
of the distribution list also uses that same Global Address List."

Is the distribution list composed of entries you typed in manually?
(e.g. one by one)

Any additional details you can provide will be helpful to someone
hoping to offer advice.

Kindest regards,
~ Zarniwoop

 

[Jammy]

Thanks for your reply, I am not getting any error message.
My distribution list is named "abc", If I type abc in the To field and
click on Send the message that comes is

"Microsoft Office Outlook does not recognize abc"

I am not sure exactly why the "Help" information explains it this way
and, is commonly encountered, the a authors did not explain the logic
behind their answer, but could it apply to your situation?

"If you received a distribution list as an e-mail attachment, only the
e-mail addresses that are in the Global Address List (Global Address
List: The address book that contains all user, group, and distribution
list e-mail addresses in your organization. The administrator creates
and maintains this address book. It may also contain public folder e-
mail addresses.) will work.

HELP TITLED: "Troubleshoot distribution lists" (returned when keywords
[distribution list] searched)
Addresses that are from a Personal Address Book (Personal Address
Book: A customizable address book used to store personal e-mail
addresses you use frequently. However, Contacts offers more advanced
features for this function. Personal Address Book files have a .pab
extension and can be copied to disk.) or Contacts folder will not
work. You will need to get those contacts (contact: Person, inside or
outside of your organization, about whom you can save several types of
information, such as street and e-mail addresses, telephone and fax
numbers, and Web page URLs.) or addresses from the sender and add them
to your Personal Address Book or Contacts folder."

(this has more details then when I copied it, apparently because it
'expanded' the linked explanation)

It sounds like they are saying if you import a list of e-mail
addresses and that is the only thing they contain, that it is not
enough information to form a "complete address" and as such is not
acceptable.

Furthermore, there is this...
HELP TITLED: "Send a distribution list"
"If you want to send a distribution list to someone, and the
distribution list contains members from the Global Address List
(Global Address List: The address book that contains all user, group,
and distribution list e-mail addresses in your organization. The
administrator creates and maintains this address book. It may also
contain public folder e-mail addresses.), be sure that the recipient
of the distribution list also uses that same Global Address List."

Is the distribution list composed of entries you typed in manually?
(e.g. one by one)

Any additional details you can provide will be helpful to someone
hoping to offer advice.

Kindest regards,
~ Zarniwoop

Thanks for your brief reply

The distribution list was manually created by me. All members were
added by me by selecting them from Global Address List. It's working
on my friend's PC but not on mine. Please reply if you require any
other additional details.

Thanks and Regards
Ravpreet Singh

 

[PJC.Hermans]

I am not sure exactly why the "Help" information explains it this way
and, is commonly encountered, the a authors did not explain the logic
behind their answer, but could it apply to your situation?

"If you received a distribution list as an e-mail attachment, only the
e-mail addresses that are in the Global Address List (Global Address
List: The address book that contains all user, group, and distribution
list e-mail addresses in your organization. The administrator creates
and maintains this address book. It may also contain public folder e-
mail addresses.) will work.

HELP TITLED: "Troubleshoot distribution lists" (returned when keywords
[distribution list] searched)
Addresses that are from a Personal Address Book (Personal Address
Book: A customizable address book used to store personal e-mail
addresses you use frequently. However, Contacts offers more advanced
features for this function. Personal Address Book files have a .pab
extension and can be copied to disk.) or Contacts folder will not
work. You will need to get those contacts (contact: Person, inside or
outside of your organization, about whom you can save several types of
information, such as street and e-mail addresses, telephone and fax
numbers, and Web page URLs.) or addresses from the sender and add them
to your Personal Address Book or Contacts folder."

(this has more details then when I copied it, apparently because it
'expanded' the linked explanation)

It sounds like they are saying if you import a list of e-mail
addresses and that is the only thing they contain, that it is not
enough information to form a "complete address" and as such is not
acceptable.

Furthermore, there is this...
HELP TITLED: "Send a distribution list"
"If you want to send a distribution list to someone, and the
distribution list contains members from the Global Address List
(Global Address List: The address book that contains all user, group,
and distribution list e-mail addresses in your organization. The
administrator creates and maintains this address book. It may also
contain public folder e-mail addresses.), be sure that the recipient
of the distribution list also uses that same Global Address List."

Is the distribution list composed of entries you typed in manually?
(e.g. one by one)

Any additional details you can provide will be helpful to someone
hoping to offer advice.

Kindest regards,
~ Zarniwoop

Thanks for your brief reply

The distribution list was manually created by me. All members were
added by me by selecting them from Global Address List. It's working
on my friend's PC but not on mine. Please reply if you require any
other additional details.

Thanks and Regards
Ravpreet Singh- Tekst uit oorspronkelijk bericht niet weergeven -

- Tekst uit oorspronkelijk bericht weergeven -

You should try this:

To add any folder containing Contact items to the Outlook Address
Book:
Right-click the folder, choose Properties from the pop-up menu, and
switch to the Outlook Address Book tab.
Check the box for Show this folder as an e-mail Address Book.
You can enter a new Name of the address book to make it easier to
distinguish from other Contacts folders. The name change affects only
the address book display, not the actual name of the folder.
Click OK.
If you are using Outlook 97 or Outlook 98/2000 in Corporate/Workgroup
mode and want Outlook to use the folder to resolve names, click Tools
| Services | Addressing and add the folder to the list of address
lists for name resolution.

 

[Ben M. Schorr, MVP]

Is the distribution list in your default Contacts folder? Is that contacts
folder set to be an Outlook E-mail Address book?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm